Amadeus Ticketing System
Reniel Joseph Enriquez
Sales Manager
Riyadh
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
7
7
years of post-secondary education
7
7
years of professional experience
Work History
Sales Manager
Aero Filters (Air Solutions Manufacturing Company)
Riyadh
08.2021 - Current
- Responsible for opening important key accounts to biggest clients
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Managed to achieved around 800,000 SAR worth of sales in less than a year considering our company is new and we don't have that many resources.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Senior Travel Consultant
Windows Tourism
Riyadh
06.2016 - 07.2021
- Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.
- Provide customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, royalties and business executives.
Ground Operations Agent
Cebu Pacific Airlines
Manila
07.2015 - 05.2016
- Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
- Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
- Verified identification and travel documents to efficiently board passengers for on-time departure.
- Used airline computer system to create airline tickets and boarding passes.
Education
Bachelor of Science - Tourism Management
Far Eastern University
Manila,Philippines 06.2011 - 04.2015
High School Diploma -
Holy Spirit Academy of Malolos
Malolos, Bulacan Philippines 01.2008 - 04.2011
Skills
Itineraries
Overseas tours
Hotel accommodations
Client amenities
Computer proficiency
MS Office
Written Communication
Leadership
Operations
Sales processes
Sales expertise
Positive and upbeat
Marketing strategy
Product and service sales
Goals and performance
Timeline
Sales Manager
Aero Filters (Air Solutions Manufacturing Company)
08.2021 - Current
Senior Travel Consultant
Windows Tourism
06.2016 - 07.2021
Ground Operations Agent
Cebu Pacific Airlines
07.2015 - 05.2016
Bachelor of Science - Tourism Management
Far Eastern University
06.2011 - 04.2015
High School Diploma -
Holy Spirit Academy of Malolos
01.2008 - 04.2011
Software
Galileo Ticketing System
Seminars and Trainings Attended
- Dubai Familiarization Trip hosted by Emaar (January, 2018)
- Amadeus Training Program (April,2018)
- Lufthansa Group SPRK Tool Virtual Workshop (May,2019)
- Jumeirah Hotel and Resorts Training Program (December, 2019)
- Travel Port Training Program (Galileo Ticketing System) (February, 2021)
Seminars and Trainings Attended
- Dubai Familiarization Trip hosted by Emaar (January, 2018)
- Amadeus Training Program (April,2018)
- Lufthansa Group SPRK Tool Virtual Workshop (May,2019)
- Jumeirah Hotel and Resorts Training Program (December, 2019)
- Travel Port Training Program (Galileo Ticketing System) (February, 2021)