RESURRECCION PAREJA
RIYADH,SAUDI ARABIA
Summary
Experienced professional with focus on Data Entry and Administrative Support for over 20 years. Delivers accurate and timely data management through strong organizational skills and attention to detail. Capable of streamlining processes to enhance productivity and ensure data integrity. Expertise in Microsoft Word, Excel, Powerpoint and various Software Platforms.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work history
Data entry administrator
Nesma and Partners
Diriyah, Saudi Arabia
06.2025 - Current
- Accurately Entered Warehouse Item Materials into the Company Databases to maintain the Item Material records.
- Creating Monthly Inventory Reports through Excel Spreadsheets such as Log Shelf-Life, Warehouse on hand ,Print Valuation, Print Transactions, Power Tools, Office Drinks and Supplies and PPE Reports.
- Utilize various Software Programs to update and maintain all records.
- Acting as a point of contact for inquiries, answering phone calls from Clients and Delivery Truck drivers
- Communicating Internal Employees and External Clients through email and Chat.
- Arranging Hard Copy Documents and Segregate to the appropriate Folder Boxes.
Logistics assistant
PC QuickBuys
Cebu, Philippines
06.2018 - 05.2020
- Assist in planning and coordinating operational activities across departments.
- Handle procurement tasks such as preparing purchase requests, getting quotations, and issuing purchase
orders. - Source and evaluate suppliers, negotiate contracts, and maintain vendor relationships.
- Monitor inventory levels and coordinate with the warehouse or store to avoid shortages.
- Maintain accurate records of purchases, pricing, and other important procurement data.
- Assist in budget tracking and cost control related to procurement and logistics.
- Collaborate with finance for invoice verification and payment processing.
POS IT Helpdesk Specialist
Qu POS (American based Company)
Cebu, Philippines
08.2021 - 06.2024
- Our main responsibility is to provide assistance and guidance to customers who are experiencing technical issues with their POS systems. This may involve answering questions about the system's features and capabilities, providing troubleshooting assistance, offering repair or replacement services, and ensuring customer satisfaction.
- Responding to customer inquiries via phone, email, or chat.
- Diagnosing and troubleshooting technical issues with the POS system.
- Providing guidance on how to use and maintain the POS system.
- Offering repair or replacement services as needed.
- Ensuring compliance with payment processing regulations and guidelines.
- Updating customer information and tracking issue resolution in a customer relationship management (CRM) system.
- Escalating complex issues to more senior technical support staff or engineering teams as needed.
- Collaborating with cross-functional teams such as product management, engineering, and quality assurance to improve product design and customer satisfaction.
- Developing and maintaining knowledge base articles and resources for customer self-help.
- Continuously learning about new POS technologies and advancements to stay up to date on industry trends.
IT Helpdesk Specialist
Lightspeed Retail POS (American based Company)
Cebu, Philippines
07.2020 - 06.2021
- Responding to customer inquiries via phone, email, or chat.
- Diagnosing and troubleshooting technical issues with the POS system.
- Providing guidance on how to use and maintain the POS system
- Offering repair or replacement services as needed
- Ensuring compliance with payment processing regulations and guidelines.
- Updating customer information and tracking issue resolution in a customer relationship management (CRM) system.
- Troubleshooting technical issues with the POS Hardware such as Receipt Printers, Scanners.
- Collaborating with cross-functional teams such as product management, engineering, and quality assurance to improve product design and customer satisfaction.
- Developing and maintaining knowledge base articles and resources for customer self-help.
- Continuously learning about new POS technologies and advancements to stay up to date on industry trends.
- Filing of hard copy documents in a Folder Box.
Technical Support Specialist
BluePrint RF Hotel WiFi Provider (US based Company
Cebu, Philippines
09.2014 - 02.2017
- Responding to customer inquiries via phone, email, or chat.
- Helping Hotel guests to connect to the Hotel's Network connection
- Troubleshooting guests devices allowing to get network access by force trigger the network log in page
Data Entry
Al Othaim Mall
Al Ahsa, Saudi Arabia
08.2010 - 10.2011
- Streamlined operations for better efficiency through meticulous data entry and file management.
- Entered received Company Products using ERP System and Through Excel Spread Sheet
- Print Barcodes and Discounted Item Prices Stickers
- Monthly and Yearly Inventory
Coordinator
Centerpoint (Formerly known as City Plaza)
Takhasusi Riyadh, Saudi Arabia
12.2005 - 02.2008
- Daily store warehouse inventory
- Maintaining products in good condition
- Receiving and Loading Products from the main Company warehouse
- sending reports through emails
Education
Bachelor of Arts in Computer Science -
University of Cebu
Cebu 06.2001 - 03.2005
Skills
- Data Entry
- Typing Skills
- Microsoft Office
- Time Management
- Attention to details
- Computer Literate
- Phone Etiquette
- ERP/Oracle Sytem
- Attention to Details
- Documentation & Record-keeping
- Inventory Management
Timeline
Data entry administrator
Nesma and Partners
06.2025 - Current
POS IT Helpdesk Specialist
Qu POS (American based Company)
08.2021 - 06.2024
IT Helpdesk Specialist
Lightspeed Retail POS (American based Company)
07.2020 - 06.2021
Logistics assistant
PC QuickBuys
06.2018 - 05.2020
Technical Support Specialist
BluePrint RF Hotel WiFi Provider (US based Company
09.2014 - 02.2017
Data Entry
Al Othaim Mall
08.2010 - 10.2011
Coordinator
Centerpoint (Formerly known as City Plaza)
12.2005 - 02.2008
Bachelor of Arts in Computer Science -
University of Cebu
06.2001 - 03.2005
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