Roxanne Cortez
Jeddah,Saudi Arabia
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Compassionate Nurse Assistant skilled in patient care and support. Excelled in creating comforting environment, leading to improved patient satisfaction. Renowned for strong interpersonal skills and ability to work well within team to deliver high-quality care.
Dedicated Nursing Assistant with strong skills in triage and acute assessments. Handles high patient volumes with poise and resilience. Develops comprehensive records and reporting in virtual platforms.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Cashier
Plaza Premium Lounge King Abdulaziz International Airport
Jeddah , KSA
2024.12 - 2026.03
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Coordinated with team members for smooth shift transitions.
- Resolved customer complaints professionally leading to higher retention rates.
Nurse assistant
Dr.Ghassan N. Pharaon General Hospital(GNP)
Jeddah , KSA
2023.09 - 2024.09
- Assisted nursing staff in providing compassionate care to patients ensuring comfort and safety.
- Monitored and recorded vital signs whilst reporting any changes to nursing team promptly.
- Prepared and maintained patient rooms ensuring cleanliness and readiness for incoming patients.
Patient Care Assistant
Dr.Samir Abbas Hospital
Jeddah , Saudi Arabia
2022.09 - 2023.09
- Provided basic nursing tasks under supervision from registered nurses.
- Monitored vital signs, ensuring optimal health condition.
- Assisted patients, improving their mobility and independence.
- Assisted in transport of patients between wards and departments.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
Education
Certificate of Higher Education - Nurse Assisstant /caregiver
Filipino Educators Upskills Informatic Academia
Jeddah KSA, KSACertificate of Higher Education - CAREGIVER
Technical Education and Skills Development Authority (TESDA)
ManilaSkills
- Sales persuasion
- Dining etiquette knowledge
- Service mindedness
- Handling difficult customers
- Cash handling
- Menu memorisation
- Order processing
- Order taking
- Barista experience
- Blood pressure measurement
- Clinical equipment operation
- Compassionate caregiving
- Able to follow directives
- Patient feeding aid
- Sample collection techniques
- Diabetic management
- High level of patience
- Basic life support
- Attention to Detail
Languages
English and Basic Arabic
Beginner (A1)
A1
Personal Information
Certification
Caregiver Certificate (TESDA)
Nurse Assistant Certificate(Filipino Educators and Upskills Imformatics)
Certificate of Recognition (Best in CardioPulmonary Resuscitation )
Certificate of Recognition (Best in Caregiving NC II Adult and Child(BCN)
Certificate of Recognition (Best in Choking and CPR Child and Infants (CCR)
Timeline
Cashier
Plaza Premium Lounge King Abdulaziz International Airport
2024.12 - 2026.03
Nurse assistant
Dr.Ghassan N. Pharaon General Hospital(GNP)
2023.09 - 2024.09
Patient Care Assistant
Dr.Samir Abbas Hospital
2022.09 - 2023.09
Certificate of Higher Education - Nurse Assisstant /caregiver
Filipino Educators Upskills Informatic Academia
Certificate of Higher Education - CAREGIVER
Technical Education and Skills Development Authority (TESDA)