Overview
Work history
Education
Skills
Accomplishments
Languages
Timeline
Generic
Saleh hemdan

Saleh hemdan

Riyadh,Saudi Arabia

Overview

14
14
years of professional experience

Work history

Technical Support

01.2020 - Current
  • Saf company complex Riyadh -ksa, -system implemented -creating new Sql modules for system (dantech) - SUPPORTING VoIP system Elstex -supporting call center -supporting End user -supporting (camera - network -domain - File server -domain ) - building new branch (Eid clinic) for 3 branch

Technical Support

Elajcom Riyadh
06.2019 - 01.2020
  • Supporting ERP system - supporting camera system - developing in ERP system -supporting End user - creating Infrastructure for (camera - network -domain - File server -domain ) - supporting Infrastructure (camera - network -domain - File server - domain )

Network Administrator

Raneen Giza
01.2017 - 01.2018
  • Supporting NETWORK for 27 branch - installing new branchs - installing Infrastructure ( camera - le server - Routing -switching )

Technical Support

Elmasria
01.2015 - 01.2017
  • Auto Cairo - Egypt - masr Algidida, for ERP system supporting End user cable installing for new branch Infrastructure (domain - le server - rewall - telephone - camera )

Technical Support

resalaa
Giza, egypt
02.2010 - 01.2011
  • Resala 6 october city -, 1
  • Help disk for domain - [ile server - Firewall End user support cable installing supporting ERP system admin
  • Tracked computer system and network performance to identify root causes of issues.
  • Delivered reliable, high quality technical support to average of [Number] users daily.
  • Conducted server back-up and recovery operations in line with protocols.
  • Updated and improved web pages for relevancy and accuracy.

Education

Computer Science, CITY

October University GIZA
2011

Skills

  • Hardware maintenance
  • End-user training
  • Release management
  • DevOps
  • Quality Assurance reporting

Accomplishments

  • Linkhttps://www.linkedin.com/in/saleh-hemdan-6328bb11b/
  • Skillswatch football matchphone gamers
  • Languagesenglish
  • Intermediate
  • Proactive, customer-orientated retail professional with over 4 years ofexperience in reputable shops
  • Received 3 ‘Passion Awards' for deliveringoutstanding service and have consistently surpassed my target KPIs for mysteryshoppers
  • Consistently surpassed sales targets for 6 consecutive months
  • Helpedboost overall sales by 15% as ‘Team Leader'
  • TCF French Certi cate (B1), Alliance Francaise, San Francisco (2015)
  • Anderson, Chloe
  • Whose hat is that?!” InStyle Magazine, p65-66 (2016)

Languages

English
Advanced
German
Elementary

Timeline

Technical Support

01.2020 - Current

Technical Support

Elajcom Riyadh
06.2019 - 01.2020

Network Administrator

Raneen Giza
01.2017 - 01.2018

Technical Support

Elmasria
01.2015 - 01.2017

Technical Support

resalaa
02.2010 - 01.2011

Computer Science, CITY

October University GIZA

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Saleh hemdan