Summary
Work history
Education
Skills
Languages
Timeline
Generic
SALMAN AL-SAADOON

SALMAN AL-SAADOON

Riyadh,Saudi Arabia

Summary

As a dedicated and ambitious Computer Science student at the Saudi Electronic University, I am passionate about leveraging technology to solve complex problems and drive innovation. With a solid foundation in programming, data structures, and algorithms, I'm eager to contribute my skills to a dynamic team and gain practical experience in the field. My academic coursework, combined with a strong work ethic and a willingness to learn, makes me a valuable asset for any technology-driven organization. I am excited to apply my knowledge and collaborate with professionals in the industry to create meaningful solutions that positively impact the digital landscape. SKILL Excellent written and verbal communication Proficient in Microsoft Office Strong organizational and time management skills Quick learner with a positive attitude Achievements achieved a second class honours with a %95.8 in secondary school

Work history

Customer service agent

Panda Retail Company -Savola Group
Riyadh, Saudia Arabia
09.2023 - Current
  • Acted as first point of contact for customer issues and queries.
  • Collaborated well with other customer agents to deliver consistent service across various platforms.
  • Delivered consistently excellent customer service to guarantee positive company experiences.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Exceeded targets with strong rapport building and product knowledge.
  • Offered recommendations to customers based on specific situations, priorities and obstacles.
  • Tracked orders and processed refunds for new and existing customers.

Education

Bachelor of Science - Computer Science

Saudi Electronic University
Riyadh, Riyadh Region
08.2023 -

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Fawaz Bin Abdulaziz Secondary school
2023

Skills

  • Practised problem solver
  • Exceptional communicator
  • Outstanding customer care
  • Lead management
  • Customer experience
  • Customer care

Languages

English
Fluent

Timeline

Customer service agent

Panda Retail Company -Savola Group
09.2023 - Current

Bachelor of Science - Computer Science

Saudi Electronic University
08.2023 -

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Fawaz Bin Abdulaziz Secondary school
SALMAN AL-SAADOON