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PROFILE SUMMARY
Highly dedicated, ambitious, disciplined, an advocate for excellence & productivity, Seeking to work with a vision-driven organization in order to utilize current knowledge and experience in administration, customer service and virtual support. Having strong initiative, detail-orientation, and time management skills in problem solving. Seeking a position in a fast-paced and challenging environment; offering proven customer service skills and ability to execute all tasks with high level of accuracy, discretion, and professionalism. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Honest, Knowledgeable Innovative and Creative with a proven track record, over 3 years of experience, excelling in financial compliance and risk analysis. Skilled in fostering strong client relationships and enhancing service delivery through effective teamwork and problem-solving. Adept at developing tailored solutions, driving brand loyalty, and leveraging market awareness to inform strategic decisions.

Results-oriented professional with a strong background in sales and business development in telecom and travel sectors. Expertise in upselling, client retention, and customer relationship management, complemented by skills in complaint resolution and financial management. Proficient in Microsoft Excel, CRM systems, and basic accounting software, focusing on data analysis and operational efficiency to drive strategic decisions. Proven track record in coordination and negotiation, consistently achieving business targets.

Well-qualified Customer Service Representative proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Salman Almadan

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Overview

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Customer Relations Officer

Corporate Travel Specialist

Corporate Travel Consultant

Call Center Agent

Customer Service Agent

Call Center Agent

Reservation Tickets

Education

Intensive English Program

Computer Technology - Programming

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Languages

Hobbies and Interests

Certification

Timeline

Customer Relations Officer

Corporate Travel Specialist

Corporate Travel Consultant

Call Center Agent

Customer Service Agent

Call Center Agent

Reservation Tickets

Intensive English Program

Computer Technology - Programming

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