Call Centre Agent
EXTENSYA
Riyadh, Riyadh Region
04.2022 - 09.2022
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
- Used expert sales and negotiation skills to secure high-value bookings, providing excellent customer care throughout.
- Achieved daily performance targets, aiding department progression towards sales goals.