SEENIVASAN SUBBIAH
ABHA,SAUDI ARABIA
Summary
Accomplished professional with expertise in workload forecasting and staff training materials development, dedicated to fostering inclusive team building and effective service scheduling. Demonstrates strong leadership in staff management and excels in complaint handling, ensuring exceptional service orientation. Committed to advancing career goals through continuous improvement and strategic application of skills.
Offering strong leadership and communication skills coupled with keen ability to manage and motivate teams. Knowledgeable about customer service principles and conflict resolution with focus on achieving goals and improving processes. Ready to use and develop problem-solving, team management, and organisational skills in SERVICE SUPERVISOR role.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work history
Service supervisor
BAKHEET CO FOR HEAVY MACHINARY
ABHA, SAUDI ARABIA
07.2013 - Current
- Managed daily operations of service department, ensuring efficient workflow and high-quality customer service.
- Trained and mentored team members on best practices in equipment maintenance and repair.
- Oversaw inventory management processes, ensuring availability of parts and supplies for service operations.
- Developed and implemented standard operating procedures to enhance service delivery and employee performance.
- Maintained cleanliness and orderliness of the workplace, promoting a professional environment.
- Trained new employees to ensure adherence to company standards.
Maintenance technician
HIDADA CO
Jeddah, Mecca Region
03.2009 - 12.2012
- CNC Machines cutting ,drilling and plasma cutting electrical troubleshooting and maintenance
- Overhead cranes Assembly and installation of electrical and mechanical parts
- Utilised hand tools and power tools effectively whilst adhering to safety protocols and guidelines.
- Diagnosed and resolved mechanical issues promptly to minimise downtime and maintain workflow.
- Collaborated with team members to develop and implement preventive maintenance schedules for critical systems.
Maintenance technician
SOFAN STEEL CO
KUWAIT, KUWAIT
12.2006 - 11.2008
- Working as maintenance technician Erection tube mill units and welding units
- Cut to length Machine erection and maintenance, troubleshooting
- Slitting machines Erection and maintenance, troubleshooting
- Collaborated with team members to troubleshoot mechanical issues and implement solutions.
Electrical technician
RAINBOW POWER SYSTEM
CHENNAI, INDIA
06.2001 - 10.2007
1.UPS, INVERTER Manufacturing Hub working as electronic technician to assembling and calibrating the units before deliver to customer
2.installation and Troubleshooting after delivered the machine in all over India
Education
Diploma of Education - ELECTRONIC AND COMMUNICATION
ARASAN GANESAN POLYTECHNIC
INDIA 06.1998 - 05.2001
Skills
- Service scheduling
- Customer Service
- Team Leadership
- Product knowledge
- Equipment Maintenance
- Electrical and hydralic circuit reading and troubleshoot
Languages
English
Upper intermediate
Hindi
Intermediate
Arabic
Intermediate
Tamil
Native
Malayalam
Upper intermediate
Timeline
Service supervisor
BAKHEET CO FOR HEAVY MACHINARY
07.2013 - Current
Maintenance technician
HIDADA CO
03.2009 - 12.2012
Maintenance technician
SOFAN STEEL CO
12.2006 - 11.2008
Electrical technician
RAINBOW POWER SYSTEM
06.2001 - 10.2007
Diploma of Education - ELECTRONIC AND COMMUNICATION
ARASAN GANESAN POLYTECHNIC
06.1998 - 05.2001