Shada Malki
Jeddah,Mecca Region
Summary
Dedicated professional with expertise in social media enquiry management, thought leadership, and customer service. Proven ability to conduct laboratory experiments, manage deadlines, and educate on health topics. Skilled in writing reports,, and addressing environmental concerns. Proficient in specimen preparation, recording data, maintaining patient confidentiality .
Driven and highly organised individual with skills in project management and communication. Demonstrates proficiency in coordinating logistics and managing stakeholder relationships. Committed to delivering seamless and memorable events that exceed expectations.
Overview
6
6
years of professional experience
Work History
ECG Technician Trainee
Aljedaani Hospital
jeddah, saudi arabia
05.2024 - 12.2025
- Presented findings from data analysis tasks clearly to non-technical colleagues.
- Maintained a high level of service whilst dealing with patients queries and complaints.
- Improved team communication by organising regular team meetings and discussions.
- Assisted senior staff in data analysis tasks to inform strategic decisions.
Event usher
Airoforce
jeddah , saudi arabia
01.2025 - 01.2025
- Assisted in setting up venue, ensuring professional appearance.
- Facilitated seamless seating arrangements with strategic ushering plan.
- Collaborated with security staff to ensure safety at events.
- Enhanced guest experience by providing warm welcome and guidance upon arrival.
- Offered assistance to guests with special needs, promoting inclusivity.
- Collaborated closely with other ushers fostering a team-oriented work environment.
- Managed crowd flow for smooth event operation.
- Served as a point of contact for guest queries, delivering excellent customer service.
MOH Conference
Perfect Idea
jeddah , saudi arabia
11.2024 - 11.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Managed successful political campaigns which led to increased party representation at the local level.
Public Relations Specialist
mirza chocolate
Jeddah, Mecca Region
03.2020 - 05.2021
- Mitigated impact of crises by monitoring social sentiment and crafting effective crisis communication plans.
- Acted as reliable and responsive point of contact for press office, addressing both proactive and reactive measures.
- Developed policy positions and wrote public statements outlining stances.
- Conferred with managers to identify trends and adapt PR strategies to stay relevant.
- Trained [Number] junior laboratory technicians in lab best practices.
- Handled reagents with care and precision.
- Tracked lab output and performance using LIMS software.
- Cleaned and tested equipment to support stable lab processes.
- Analysed test results to identify trends and produce accurate diagnoses.
Education
Bachelor of Science - Science Biology
Jeddah Univirsity
Jeddah, Mecca Region Mar 2018 - Mar 2023
Licentiate degree - Health
MOH , SCFSH
Jeddah Jan 2023 - Dec 2024
Skills
- Social media enquiry management
- Thought leadership
- Customer service
- Laboratory experiments
- Deadline driven
- Health education
- Writing reports
- Environmental concerns
- Recording data
- Team Leadership
- Guest registration management
Languages
English
Advanced (C1)
Timeline
Event usher
Airoforce
01.2025 - 01.2025
MOH Conference
Perfect Idea
11.2024 - 11.2024
ECG Technician Trainee
Aljedaani Hospital
05.2024 - 12.2025
Public Relations Specialist
mirza chocolate
03.2020 - 05.2021
Bachelor of Science - Science Biology
Jeddah Univirsity
Mar 2018 - Mar 2023
Licentiate degree - Health
MOH , SCFSH
Jan 2023 - Dec 2024
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