SHAHAD ALMAHMUDI
Summary
Passionate Computer Science graduate with a robust foundation in programming, web development, database design, and IT support. Eagerly pursuing a challenging role to leverage my skills, drive innovation, and contribute to organizational success. I am committed to surpassing expectations, fostering ongoing learning, and delivering high-quality solutions for both personal and professional satisfaction.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
IT Support trainee
Dar Al-Hekma University
Jeddah
- Provided IT support to Access to Information requests.
- Offered IT support during key meetings and events.
- Coordinated IT support for office equipment and technology issues.
- Provided base level IT support to non-technical personnel within the business.
- Handled IT support requests, solving problems quickly and implementing necessary solutions.
- Positively contributed to department achievements through collaborative teamwork.
Graduation project - Web development
Umm Al-Qura University
2023.03 - 2023.11
- Created custom website by harnessing HTML, CSS and Bootstrap skills.
- Participated in cross-functional brainstorming sessions, contributing creative ideas for product improvement.
- Architected new databases, tables and dictionaries for project-specific requirements.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Improved efficiency and productivity by acquiring new skills.
- Developed dynamic and scalable web applications using PHP with robust functionality.
- Delivered front- and back-end development across web applications.
- Implemented security protocols to safeguarde systems against potential vulnerabilities.
Education
Bachelor's degree - Computer Science
Umm Al-Qura University
2019.01 - 2023.11
Skills
- IT support
- Front and back end development
- Web development projects
- Database development
- Relational database management
- Cloud computing management
- Teamwork
- Communication skills
- Time management
- Troubleshooting & Problem-solving
- Team oversight
- Academic technology support
- Application installations
Certification
- IT Support Specialist by Google
- Computer Networks by Google
Languages
Arabic
Native
English
Upper intermediate
Timeline
Graduation project - Web development
Umm Al-Qura University
2023.03 - 2023.11
Bachelor's degree - Computer Science
Umm Al-Qura University
2019.01 - 2023.11
IT Support trainee
Dar Al-Hekma University