Shahadat Hossain
Riyadh,Riyadh Region
Summary
A professional with a strong foundation in digital marketing and customer service systems, adept at interpreting technical specifications and managing inventory control basics. Demonstrates exceptional customer empathy and proficiency in data analysis using Excel, contributing to effective pricing and markdown strategies. Committed to leveraging these skills to drive business growth and enhance customer satisfaction.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Sales and customer service representative
Asas Al Qiam Trading EST.
Riyadh, Riyadh Region
2023.02 - Current
- Stayed aware of latest industry trends, tailoring sales tactics accordingly.
- Maintained high standards of professionalism whilst interacting with customers.
- Streamlined inventory management process to reduce product wastage.
- Handled cash transactions accurately, maintaining financial integrity at all times.
- Resolved customer complaints, ensuring their satisfaction with products or services.
Education
Bachelor of Business Administration - Management
National University Of Bangladesh
Bangladesh 2017.01 - 2021.01
Skills
- Digital marketing understanding
- Customer empathy
- Data analysis in excel
- Inventory control basics
- Technical specifications interpretation
- Customer service systems
- Pricing and markdowns
Languages
English
Fluent
Arabic
Intermediate
Hindi
Fluent
Affiliations
- Sports
Timeline
Sales and customer service representative
Asas Al Qiam Trading EST.
2023.02 - Current
Bachelor of Business Administration - Management
National University Of Bangladesh
2017.01 - 2021.01