Shahanas M
Kollam
Summary
Creative and dedicated System Administrator with 10 years of experience in delivering innovative and effective solutions across construction, Oil and gas, Offshore service. Hands-on expertise in monitoring network devices, services, and servers. Demonstrated experience with Cisco, Aruba and Juniper networking equipment focused on maintenance and upgrades. Creates and maintains detailed network documentation by participating in group collaboration and project planning, and effectively communicating issues and resolutions to all levels within the organization. Organized and inventive collaborator with excellent communication skills and proven track record recommending and facilitating hardware, software, and system design improvements to streamline efficiencies. Knowledgeable and supportive subject matter expert with solid work ethic and comfortable working independently or collaboratively to complete onsite and remote.
Overview
11
11
years of professional experience
Work History
System Administrator
Zamil Offshore Services Co
01.2023 - Current
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Worked with users to determine areas of technology in need of improved usability.
- Completed reports detailing network and systems performance and downtime issues.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Researched and recommended new technologies and strategies for improving system performance.
- Identified and resolved network congestion issues and bottlenecks.
- Planned and implemented upgrades to system hardware and software.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Installed and configured network printers and other peripheral devices.
- Provisioned new software and hardware for use, following established security policies.
- Creation of VLAN and LAG configuration on switches and routers
- Configuration and troubleshooting of cisco business series and HP Enterprise series switches and routers
- Troubleshooting of VSAT Maritime Internet equipments like ACU and Modem
- Performed network security design and integration duties.
System Administrator
Nasser S Al Hajri & Partners Corp
01.2018 - 05.2021
- Maintain essential IT operations, including operating systems, security tools, application servers, email systems, laptops, desktops, software, and hardware
- Configuring and maintaining the networked computer system, including hardware, system software, and applications
- Booting and installation operating system e.g
- Windows 95, 98, ME, 2000, XP, Win7,Win8,Win-8.1,Win10, VISTA, Server 2003, Server 2008, Server 2012, Linux
- Installation& configuration of DNS, DHCP, FTP
- WEB Server, Internet connection sharing, Remote Control Services, Net meeting, Raid configuration, Printer-CD Rom Sharing, Network Printer, Telnet, Outlook Express etc
- Ensuring data is stored securely and backed up regularly
- Installation and maintenance of CCTV and IP Camera
- Troubleshoot issues with cameras and DVRs/NVRs to ensure proper functionality of the system
- Configuration and maintenance of NAS Server
- Diagnosing and resolving hardware, software, networking, and system issues when they arise
- Replacing and upgrading defective or outdated components when necessary
- Monitoring system performance to ensure everything runs smoothly and securely
- Researching and recommending new approaches to improve the networked computer system
- Installed, terminated, and tested various types of cable such as coaxial, fiber optic, and twisted pair
- Providing technical support when requested
- Maintained a clean work environment by following safety procedures when working on equipment
Network Technician
Idea Cellular Ltd, Aditya Birla Group
04.2016 - 12.2017
- Installed cabling, wireless routers and telephone systems for data communications networks
- BTS, Node Band e-Node BSRAN operations& maintenance activities
- Capacity addition for BTS sites based on radio utilization & E1/VLAN feasibility
- Project Co-ordination for new 2G, 3G &4G sites, Acceptance Test for assuring the quality of the rollout and Vendor management
- BOOSTER installation and integration to improve the coverage, as per customer priority
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols
- Worked with outside vendors for fiber installations and service
- Installed Type network jacks in new construction and within existing facilities
- Troubleshot hardware and software to determine and rectify network problems
- Operated 4-pair test equipment to terminate network cabling at blocks and routing points
- Performed necessary maintenance to support network availability
- Identified and immediately resolved issues with network devices
ICT and Network Technician
Digital Systems Kayamkulam
11.2013 - 03.2016
- Installed cabling, wireless routers and telephone systems for data communications networks
- Troubleshot hardware and software to determine and rectify network problems
- Installation of Biometric Access Control systems
- Booting and installation operating system e.g
- Windows 95, 98, ME, 2000, XP, Win7,Win-8,Win8.1,Win10, VISTA, Server 2003, Server 2008, Server 2012, Linux
- Worked with outside vendors for fiber installations and service
- Traveled to remote office locations to install nodes and implement client software rollouts
- Increased domain levels by closely managing Windows domain move
- Dressed and installed fiber cabling and hardware
- Diagnosed and resolved hardware, software and network problems and replaced defective components
- Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems
- Conducts purchase orders and requests quotations of materials and equipment on different suppliers
- Perform CCTV set-up of equipment, programming and prepare as built plan drawings from customer acceptance
- Conduct site survey and supervised on-going pipes and wiring installation
- Drove continuous improvement of IT governance processes
- Spearheaded inventory control measures to replenish and maintain IT equipment
- Efficiently resolved myriad of technical issues concerning software installation and network connectivity
Education
Bachelor Of Arts - History
Annamalai University
05.2017
Engineering Diploma - Computer Hardware Maintenance
Model Polytechnic College
04.2013
Higher Secondary - Science Education
Govt H.S.S Ayyankoyikkal
03.2010
SSLC - undefined
St.Antony's H.S
03.2008
Skills
- Networking
- Firewalls
- Routers
- Switches
- CCTV
- IP Cam
- Access Control
- VoIP
- Cisco
- Fortinet
- Sophos
- Juniper
- Intellian
- Cobham
- Dell
- HP
- Ubiquiti
- D-link
- Nokia
- Huawei
- NEC
- Hikvision
- Dahua
Languages
English
Malayalam
Hindi
Arabic
Additional Qualifications
- CCNA
- RHCE6
Personal Information
- Passport Number: Y6591330
- Passport Date Of Issue: 01/08/2023
- Passport Expiry Date: 31/07/2033
- Iqama Number : 2541149866
- KSA Driving License Expiry Date:01/01/2034
- Date of Birth: 18/09/1993
- Gender: Male
- Nationality: Indian
Timeline
System Administrator
Zamil Offshore Services Co
01.2023 - Current
System Administrator
Nasser S Al Hajri & Partners Corp
01.2018 - 05.2021
Network Technician
Idea Cellular Ltd, Aditya Birla Group
04.2016 - 12.2017
ICT and Network Technician
Digital Systems Kayamkulam
11.2013 - 03.2016
Engineering Diploma - Computer Hardware Maintenance
Model Polytechnic College
Higher Secondary - Science Education
Govt H.S.S Ayyankoyikkal
SSLC - undefined
St.Antony's H.S
Bachelor Of Arts - History
Annamalai University
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