Summary
Overview
Work History
Education
Skills
Professional Development
References
Timeline
Generic

Shane Round

Evanston Gardens

Summary

  • Strong leader and problem-solver dedicated to efficient practice and effective operations with an adaptive and flexible style. Uses decision-making skills and sound judgment to positively impact department success and achieve professional requirements.
  • Skilled in working under pressure and in often time-critical situations in often challenging professional environments.
  • Collaborative professional with dedication to partnering with co-workers to promote an engaged, empowering and positive work culture. Experience and skills in building and maintaining relationships with diverse range of stakeholders in dynamic settings.
  • Organised and dependable professional successful at managing multiple priorities with a positive, flexible attitude. Willingness to take on added responsibilities to meet goals.

Overview

19
19
years of professional experience

Work History

OPS3 AOD Management Officer

North East Community Corrections
01.2021 - Current
  • Primary responsibilities: Electronic breath testing of offenders and bailees for alcohol levels; obtaining urine samples in compliance with Standard Operating Procedure 8b; and any other viable drug and/or alcohol testing methods necessary
  • Act as consultant to Case Managers on saliva, urine and breath testing matters including direct liaison with testing authorities; Accurately record information and data utilising JIS software; and provide concise and clear written reports
  • Communicate, both verbally and in writing, effectively with a wide range of people and providing high quality service delivery. This includes multi-faceted report writing for use in various legal proceedings.
  • Operate effectively with scheduled workloads and to undertake multiple prescribed testing procedures with limited supervision and frequently under pressure of time
  • Deliver training to groups of staff on processes and procedures relevant to urine and breath testing and in other testing methods where required
  • Work sensitively with individual offenders and bailees, including those from diverse cultural backgrounds and with a range of disabilities
  • Constructively manage conflict, aggression and non-cooperation from individuals or groups of offenders and bailees
  • Assist Community Corrections Officers with undertaking non-compliance action upon receipt of positive test results. Creation and archival of AOD test request forms. Attendance at Court and liaison with the Department of Public Prosecutions and Police Prosecutors to testify on chain of evidence and other testing processes and procedures when results are contested. Exercise authority in a fair, humane and tactful manner inline with DCS policy. Responsible for early notification and reporting of workplace hazards, incidents and injuries. Participate in the review and modification of relevant Standard Operating Procedures;
  • Developed and maintained positive relationships with clients and multiple stakeholders across various Government departments.

OPS3 Home Detention Case Manager

North East Community Corrections
08.2023 - 03.2024
  • Monitoring of Home Detention offenders on the Chronos tracking system
  • Writing Affidavits for Home Detention reports/breaches
  • Submitting file breaches and reports to SAPOL and the Courts
  • Writing Addendum Affidavits and submitting them to SAPOL
  • Writing and emailing of compliance reports to courts
  • Induction/Termination of offenders case files
  • Case noting relevant to offenders current tiers on the Justice Information system
  • Booking/conducting welfare and drug testing checks with the ICU unit
  • Fitting/Removal of Home Detention electronics
  • Transferring of Bail Home Detention correspondence
  • Drug and Alcohol booking and testing
  • Taking appropriate action for results
  • Clearing case managers answering machines, responding appropriately
  • Scheduling and suspending passes on the Chronos tracking system
  • Completing service standards on the Justice information system
  • Updating offender details on Chronos tracking software
  • Face to face contact/supervision with offenders
  • Filing and keeping spreadsheets, diaries and documents up to date.

Custodial/Advanced CO3 Correctional Officer

Cadell Training Centre/ Pt Lincoln Prison
04.2005 - 01.2021
  • Primary responsibilities: Ongoing case management maintaining up to date records of client and operation involvement
  • Communicating and liaising with Health Staff, support services, social workers, Aboriginal Liaison Officers, Case management coordinators, and all other stakeholders to maintain, coordinate and monitor individual client needs
  • Report writing and preparation of legal documents, incident / injury reports
  • Supervising clients performing work duties and ensuring WH&S practices are followed at all times
  • Observation of all types of behaviour and responding accordingly
  • Counselling prisoners and staff through difficult situations
  • Maintaining a safe, secure work environment for both prisoners and staff
  • Following strict Restraint policy on prisoners for the safety and welfare of staff and other clients
  • Training new staff in control room duties
  • Assisting new staff in daily operations and running of the jail in all areas and positions in the prison on a CO2/CO3 level
  • Undertaking administrative procedures utilising company software, and office applications
  • Following appropriate security procedures whilst complying with the prisoner’s security ratings
  • Managing prisoners with mental health issues and ensuring the proper action is taken in often challenging circumstances, ensuring safety for staff and prisoners
  • Undertaking new prisoner inductions and prisoner escorts to court appearances adhering to strict procedural guidelines
  • Conduct screening procedures and recording relevant information in to the client profile using the Justice Information System (J.I.S)
  • Assist SAPHS staff in the administration of medication to prisoners; ensuring Medical staff safety whilst observing prisoners for signs of drug diversion
  • Use of the client data base to undertake data management while adhering to privacy policy
  • Obtaining, reporting appropriately and acting on intelligence received
  • Diffusing volatile/high risk situations with an emphasis on safety.

Education

Provide an Emergency First Aid Response in an Education and Care Setting (HLTAID004) -

Department of Correctional Services, SA
01.2019

Safe Environments For Children And Young People -

Department For Child Protection, SA
2019

Supervision in Prison (SIPS) -

Department for Correctional Services (DCS)
01.2017

Certificate IV in Custodial Practices -

Department of Correctional Services, SA
01.2014

Certificate III in Custodial Practices -

Department for Correctional Services (DCS)
01.2006

Technical Training in Laser Printers and IT Devices -

Sharp HQ
01.2004

Certificate III in Motorcycle & Marine Mechanics -

TAFE SA
Tonsley, SA
2003

Skills

  • - High level communication skills, both verbal and written in the forms of report writing and statement provision, with the ability to adapt my approach, style and format to deal with different requirements, with people in different positions and from a variety of backgrounds
  • - Extensive experience working with people - sometimes with behavioural or compliance issues - with an ability to build fast rapport to support a working relationship, and exercise authority in a fair, humane and tactful manner when required
  • - Strong attention to detail with regards to accurate recording of data, communications and all other information across various systems and paper files
  • - Positive, enthusiastic and self-motivated, with the ability and willingness to assist and motivate others
  • - High level organisational and time/resource management skills
  • - Commitment to professionalism, organisational values, high standards and constructive goal orientation
  • - Highly capable of working efficiently, both in a diverse team environment, and independently
  • - Excellent ability to prioritise and deliver work under stressful situations and within tight deadlines as required with a Case Management focus
  • - Capacity to build rapport and constructive, professional working relationships across different agencies including varying Government Departments
  • - Time critical and efficient decision-making with consideration of department requirements and stakeholder needs
  • - Customer Service Management through variously administered Case Management formats

Professional Development

  • COVID-19 Stopping the Spread - DCS
  • White Ribbon - DCS
  • WHS for Workers – DCS
  • Manual Tasks / Safe Handling - DCS
  • Aboriginal Cultural Awareness - DCS
  • Information Sharing Guidelines – DCS
  • Records and Information Sharing Guidelines (2021) - DCS
  • SA Public Sector Code of Ethics Awareness 2019
  • Case Management Training – DCS
  • Accident/Incident Reporting Hazard Incident Report System - DCS
  • First Aid - SENIOR FIRST AID - DCS
  • Use of Restraints - DCS
  • Dealing with Aggression - DCS
  • Fire Warden - DCS
  • Suicide or self-harm - DCS
  • OH&S - SOP 020 Emergency Procedures - DCS
  • Safe Environments for Children and Young People - DCP
  • Admits/Transfers Training - DCS
  • Visits Procedures - DCS
  • Medication Procedures - DCS
  • Communicable Diseases (2022) - DCS
  • Risk Assessment & Management - DCS
  • Ethics Training- DCS
  • Anti-Bullying training - DCS
  • Cross Cultural Awareness- DCS
  • Report Writing - DCS
  • Suicide Awareness - DCS

References

  • Aida Blake - Team Supervisor, 8282 7020, Aida.Blake@sa.gov.au
  • Tiffany Lindo - Supervisor of Operations, 0488577556, Tiffany.Lindo@sa.gov.au
  • Miriam Chapman - Area Manager, 8406 3850, Miriam.Chapman@sa.gov.au

Timeline

OPS3 Home Detention Case Manager

North East Community Corrections
08.2023 - 03.2024

OPS3 AOD Management Officer

North East Community Corrections
01.2021 - Current

Custodial/Advanced CO3 Correctional Officer

Cadell Training Centre/ Pt Lincoln Prison
04.2005 - 01.2021

Provide an Emergency First Aid Response in an Education and Care Setting (HLTAID004) -

Department of Correctional Services, SA

Safe Environments For Children And Young People -

Department For Child Protection, SA

Supervision in Prison (SIPS) -

Department for Correctional Services (DCS)

Certificate IV in Custodial Practices -

Department of Correctional Services, SA

Certificate III in Custodial Practices -

Department for Correctional Services (DCS)

Technical Training in Laser Printers and IT Devices -

Sharp HQ

Certificate III in Motorcycle & Marine Mechanics -

TAFE SA
Shane Round