Shanu Shirin
Dammam,Saudi Arabia
Summary
Logistics professional with extensive experience in export operations, container bookings, and shipment coordination. Demonstrated success in negotiating freight rates and reducing costs while fostering strong customer relationships. Expertise in logistics planning, process improvement, and tracking imports/exports, with a focus on resolving discrepancies. Proficient in coordinating with vendors and carriers, utilizing Microsoft Office and freight portals for effective communication and documentation.
Overview
4
4
years of professional experience
4030
4030
years of post-secondary education
Work history
Operation In charge
Masum Logistics Service Company
Dammam, Eastern Province
11.2021 - Current
- Handle full-cycle export operations, including booking, documentation, and shipment coordination.
- Submit Shipping Instructions (SI), monitor BL release, and ensure documentation accuracy.
- Coordinate with carriers, agents, and customers for smooth container movement.
- Supervise daily operations for over 300 export containers per month covering commodities like paper scrap, aluminum scrap, and personal effects.
- Maintain professional relationships with key partners including Main and NVOCC lines.
- Manage daily operations and project movements for diverse customers, ensuring efficient and timely logistics solutions.
- Negotiate competitive freight rates with shipping lines to optimize cost efficiency and client satisfaction.
- Provide timely and accurate updates to customers, building strong relationships and long-term loyalty.
- Monitor, track, and trace import/export shipments, investigate discrepancies, and maintain computerized records.
- Support import/export shipments across regions, including the Middle East, US, Europe, Asia, and Far East.
- Drive operational excellence and support growth in sales, finance, and operations.
- Establish strong relationships with customers, vendors, and service providers for prompt and professional response.
- Schedule maintenance charts for vehicles and perform additional duties as assigned by management.
Education
Bachelor of Business Management - BBM
Kannur University
Board of Higher Secondary Examination -
MMHSS
Kerala / IndiaHigh School - undefined
M.E.S Bava Residential School
KeralaSkills
- Export & Import Operations Management
- Full-Cycle Shipment Coordination
- Container Booking & Shipment Coordination
- Freight Rate Negotiation & Cost Optimization
- Shipping Documentation & BL Management
- Freight Portals & Online Documentation Tools
- Customer Relationship Management
- Tracking & Discrepancy Resolution
- Multi-Regional Logistics (Middle East, US, Europe, Asia, Far East)
LANGUAGES
English (Fluent)
Malayalam (Native)
Hindi (Basic)
Arabic (Basic Communication)
Timeline
Operation In charge
Masum Logistics Service Company
11.2021 - Current
High School - undefined
M.E.S Bava Residential School
Bachelor of Business Management - BBM
Kannur University
Board of Higher Secondary Examination -
MMHSS