Shehab Sabri Abdelaziz
El Jawf,Saudi Arabia
Summary
Accomplished professional with expertise in negotiation mastery, customer empathy, and strategic selling. Proven track record in customer retention strategy and direct marketing, enhancing customer relations and driving business growth. Adept at team leadership, public speaking, and strategic planning, with proficiency in Microsoft Office Suite. Skilled in shipping and receiving, budget management, creative thinking, and relationship-building. Committed to leveraging these skills to achieve organizational success and foster long-term client relationships.
Overview
12
12
years of professional experience
Work History
Procurement officer
nasser el faraj
El Jawf, Saudi Arabia
01.2024 - Current
- Worked closely with other departments to understand their procurement needs.
- Tracked shipping and delivery times, rectifying delays or issues swiftly.
- Fostered strong supplier relationships by negotiating contracts and managing orders.
- Improved procurement process through detailed market analysis and cost evaluation.
- Boosted supplier relationships by negotiating contracts and terms.
- Attended trade shows, building strong network within industry.
Customer service representative
Cairo Airport
Cairo , Egypt
08.2019 - 12.2023
- Utilised knowledge of company products and services for increased sales.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Conducted product demonstrations to increase consumer interest.
- Handled cash transactions accurately, maintaining financial integrity at all times.
- Followed scripts when answering common customer questions.
- Set appointments with field teams to carry out service changes or deliver new products.
Assistant Manager
Al-Sad Co.
Cairo , Egypt
06.2018 - 06.2019
- Trained staff on best practices to achieve optimal productivity.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
Accountant
Al-Shahen Co.
Cairo , Egypt
04.2017 - 05.2018
- Created quarterly and yearly balance sheets to track financial trends and performance.
- Prepared monthly bank reconciliations with 100% accuracy.
- Analyzed monthly reporting to reconcile production operations and general ledger.
- Checked and imported payroll and pension data to pay salary deductions.
Legal Accountant
CGAA
Cairo , Egypt
05.2016 - 03.2017
- Created periodic reports comparing budgeted costs to actual costs.
- Reconciled accounts from income and expense data to net worth and assets.
- Analysed monthly reporting to reconcile production operations and general ledger.
- Reviewed and processed employee expense reports and vendor invoices for payment.
Legal Accountant
Dar Alkhebra
Cairo , Egypt
03.2015 - 04.2016
- Created periodic reports comparing budgeted costs to actual costs.
- Created quarterly and yearly balance sheets to track financial trends and performance.
- Analyzed monthly reporting to reconcile production operations and general ledger.
- Prepared VAT and income tax forms for commercial and individual clients.
Sales Man
Egypt food Co.
Cairo , Egypt
01.2013 - 01.2014
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Processed product returns, ensuring items were clean and resaleable.
- Managed customer product and service queries, resolving effectively and efficiently.
Education
Bachelor of Commerce - Commerce University
Banha
Cairo, EgyptDiploma - Accountant
Harvard Trading College
Cairo, EgyptDiploma - Diploma in Electronic Accounting program.
International Academy for Training
CAIRO, EgyptDiploma - Professional Financial Accountant.
International Academy For Training.
CAIRO, EgyptSkills
- Negotiation mastery
- Strategic selling
- Customer retention strategy
- Direct Marketing
- Customer relations
- Team Leadership
- Strategic planning
- Microsoft Office Suite
- Shipping and receiving
- Budget management
- Creative thinking
- Relationship-building
Languages
Arabic
Native
English
Advanced
French
Elementary
Custom
Personal Information
- Nationality: Egyptian
- Date of birth: 18-1-1995
- Current residence: Saudi Arabia
Timeline
Procurement officer
nasser el faraj
01.2024 - Current
Customer service representative
Cairo Airport
08.2019 - 12.2023
Assistant Manager
Al-Sad Co.
06.2018 - 06.2019
Accountant
Al-Shahen Co.
04.2017 - 05.2018
Legal Accountant
CGAA
05.2016 - 03.2017
Legal Accountant
Dar Alkhebra
03.2015 - 04.2016
Sales Man
Egypt food Co.
01.2013 - 01.2014
Bachelor of Commerce - Commerce University
Banha
Diploma - Accountant
Harvard Trading College
Diploma - Diploma in Electronic Accounting program.
International Academy for Training
Diploma - Professional Financial Accountant.
International Academy For Training.
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