Sofia Sameer Nassar - Senior Relation Manager

Summary

Accomplished sales professional with a proven track record of achieving significant sales milestones, including over 600 million in sales at Emaare The Economic City and 78 million at Damac. Demonstrates advanced negotiation skills and exceptional communication abilities in both Arabic and English. Proficient in customer service and satisfaction, with excellent computer skills, particularly in MS Office PowerPoint presentations. Successfully met REDCO's target of SAR 2 billion in sales, showcasing a strong commitment to driving business growth.

Overview

9

years of professional experience

Work history

Senior Relation Manager

Damac

2017.01 - 2018.02

Represent company in sales strategy discussions with customers daily.
Manage and control customer sales performance against set targets.
Develop and maintain customer database for sales outreach and tracking.
Establish and maintain current and potential client relationships continuously.
Resolve customer complaints about sales procedures with timely follow-ups.
Monitor customer preferences to shape sales effort focus each week.
Control accounts and financial selling processes between company and clients.
Prepare customer segmentation proposals for targeted sales campaigns.
Plan short- and long-term sales activities and follow schedules.
Identify key company projects and potential sales opportunities early.
Deliver customer care to support retention and repeat purchases.
Manage and control sales activities to maximise sales and objectives.
Assist sales staff and manage deal-closing support steps.
Manage and maintain relationships with key customers and relevant bodies.

Senior Sales Adviser, RE Sales operations

KAEC

2014.01 - 2016.01

Property Advisor, RE Sales Operations

EMAAR ECONOMIC CITY

2011.01 - 2014.01

Teacher

Private School

2010.01 - 2010.01

Special needs

Volunteer

Reemax Company

2009.01 - 2009.01

Education

Bachelor - Home Economics & Art

Girls College

Jeddah, Saudi Arabia

Skills

Excellent computer skills (MS Office, particularly PowerPoint Presentation
Excellent written and verbal communication skills in Arabic and English language
Advanced negotiation skills
Communication skills
Customer services

Customer satisfaction
More than 600,000,000 M sales achieved cross 5 years in Emaare The Economic city
More than 78,000,000 M sales achieved cross 3 years in Damac
Achievement of REDCO’s target of SAR 2 billion in sales

LANGUAGES

Arabic Native language

English Excellent written and spoken

References

Any further information will be Available upon request

Training course

Uplifting service workshop (uplifting service workshop).
Advanced negotiation skills (Earnest young).
Innovote wood for trees, unleash your creativity, finding the pearls.

KNOWLEDGE

Business Management, Sales & Products, Promotion, Selling of Tangible & Intangible Products.
Exceptional collaborator, able to bridge company & client Interest.
High organized and accurate, strong analytic and presentation abilities
Served as liaison between staff and clients, Earning their confidence reliable follow-up through and clear communication.
A history of significant profit, volume and customer’s satisfaction achievement, which ustrate the ability to combine cost control, revenue growth and process improvements through effective staff training & motivation.

Timeline