Book Reading
Sohail Afzal
Branch Manager
Jedda,Makkah
Summary
Logistics and Cargo Manager I am seeking employment with a company where I can use my talent sand skills to grow and expand the company Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service. Logical Transportation Manager with 2-year background overseeing shipment coordination. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations. Assigns tasks to drivers and directs vehicle maintenance repairs. Excellent multitasking, time management and verbal communication talents. Professional Warehouse Manager offering 2 years of expertise in supervising and training 32-employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
3
3
Languages
3
3
Languages
Work History
Branch Manager
City Link freight forwarding logistic group of companies
Jeddah, saudi arabia
06.2022 - Current
- Kept corporate departments and customers updated on critical shipments.
- Managed team performance, conducting regular reviews and providing constructive feedback for improvement.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Advised clients on transportation and payment methods.
- Worked with customers to understand needs and provide excellent service.
- Monitored company inventory to keep stock levels and databases updated.
- Developed team communications and information for meetings.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collaborated with team members to achieve target results.
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
National Logistic Manager
City Link freight forwarding logistic group of companies
Lahore
01.2021 - 05.2022
- Led projects and analyzed data to identify opportunities for improvement.
- Onboarded new temps by entering employee information into systems.
- Improved operations through consistent hard work and dedication.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Participated in team-building activities to enhance working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving issues.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Conducted research, gathered information from multiple sources and presented results.
- Received and processed stock into inventory management system.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Monitored company inventory to keep stock levels and databases updated.
- Onboarded new temps by entering employee information into systems.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Handled many calls per day to address customer inquiries and concerns.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend and holiday shifts.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Branch Sales Manager
Shing Wu Zhung Pvt Ltd
Sahiwal, Punjab Pakistan
07.2018 - 12.2019
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
- Set pricing strategy and discount rates.
- Worked directly with customers and associates to handle internal and external complaints and objections.
- Analyzed financial statements to identify cost control initiatives.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Built relationships with customers to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Facilitated business by implementing practical networking techniques.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
Matriculation -
04.2010 - 04.2012
- Elected Captain of Cricket.
Intermediate - Commerce
04.2012 - 04.2014
- Continuing education in accounting.
- Continuing education in economics.
- Elected Captain of Cricket.
- Member of Blood Donor Organization.
Bachelor of Science - Computer Science
04.2014 - 04.2018
- Elected Captain of Cricket.
- Continuing education in Networking.
- Completed professional development in web Designing.
- Member of "Discipline management Society"
- Member of "Blood Doner Organization"
Skills
Strategic PlanningCommunication SkillsNative or Bilingual ProficiencyBasic Working Proficiency
Understanding of logistics
Transportation and logistics planning
Logistics operations management
Fleet Management & Logistics
Customer relationships
Branch operations management
Sales planning
Friendly
Proficient in MS office
Interests
Internet Searching
Traveling
Sports
Languages
English
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Timeline
Branch Manager - City Link freight forwarding logistic group of companies
06.2022 - Current
National Logistic Manager - City Link freight forwarding logistic group of companies
01.2021 - 05.2022
Branch Sales Manager - Shing Wu Zhung Pvt Ltd
07.2018 - 12.2019
Bahauddin Zakariya University - Bachelor of Science, Computer Science
04.2014 - 04.2018
Shiblee Group of Colleges - Intermediate , Commerce
04.2012 - 04.2014
Pak Forces School - Matriculation ,
04.2010 - 04.2012