Sohail Shaukat
Riyadh,Saudi Arabia
Summary
Seasoned professional with focus on sales and marketing. Skilled in developing strategic campaigns and driving revenue growth through creative marketing solutions. Proven track record of leveraging market insights and customer data to maximize sales performance and build strong brand presence.
Overview
19
19
years of professional experience
2013
2013
years of post-secondary education
Work history
Sales & Marketing Manager
Husaak Adventures
AL ULA
2023.10 - 2026.02
- Promoted and sold adventure tourism experiences including hiking, rock climbing, desert expeditions, and cultural tours in AlUla.
- Designed and customized tourism packages combining accommodation, activities, and transportation to enhance guest experience and increase revenue.
- Actively sold AlUla as a premium tourism destination by highlighting heritage sites, natural landscapes, and seasonal events.
- Advised international and domestic tourists on suitable experiences based on preferences, budget, and travel goals.
- Achieved sales targets by upselling adventure activities and cross-selling complementary tourism services.
- Built partnerships with hotels, tour operators, transport providers, and event organizers to create competitive tourism products.
- Contributed to increasing occupancy and activity bookings through strategic promotion during peak tourism seasons.
- Maintained strong knowledge of Saudi tourism regulations and destination trends to effectively position products in the market.
Travel & Tours Manager
Maharah Travel & Tourism
2015.10 - 2023.03
- Researched destinations for clients as per president's request
- Managed all incoming and some outgoing client calls
- In charge of all follow up during and after the trip
- The ability to provide customer service in several areas of our business has contributed to an increase of sales and revenues for the company.
Team Leader
Fursan Travel & Tourism
2009.06 - 2015.10
- Deal with VIP clients and customers in the Ministry of Health
- Book first and business class flights, ticket sales
- Work as part of a team selling holidays.
Senior Sales Consultant
Hilton Hotels
JEDDAH
2007.08 - 2009.06
- Coordinated daily activity using exceptional organisation and planning abilities for smooth-running business operations.
- Directed teams handling various operations in fast-paced environments.
- Led by example in delivering first-class service, uplifting overall team performance in customer satisfaction surveys.
- Used proactive problem-solving skills to resolve issues quickly and effectively, minimising operational disruption.
- Upheld compliance and consistently followed company and industry-set standards.
- Coached and mentored junior staff, developing confidence and competence for improved service delivery.
- Managed and motivated large teams of staff to deliver against daily operational targets.
- Held regular briefings with team members, motivating staff to achieve exceptional results for customers.
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
- Deduced workloads and customer demands and utilised details in scheduling and assigning staff work activities to fulfil client needs.
- Led front desk service handling reservations, check-ins and check-outs.
Travel Consultant
Amer Travel & Tourism
2006.10 - 2007.08
- Dealing with clients' problems and queries regarding service
- Responsible for accepting customers' payments
- Maintained a good rapport with the clients
- Responsible for answering phone calls and mails
- Responsible for providing information about hotels and airlines regarding bookings and schedules.
Education
Diploma of Higher Education - Safety Officer Online
DIPLOMA
RIYADHBachelor of Commerce - undefined
Pakistan International School
Riyadh, Saudia ArabiaSkills
- Written and verbal communication
- Flexibility
- Negotiating
- Quality Customer Service
- Call center experience
- Complaint handling
- Product knowledge
- Customer Service
Websites
LANGUAGES
English: C1 Advanced
Urdu: C2 Proficient
Arabic: C1 Advanced
HOBBIES AND INTERESTS
Gardening
WEBSITES, PORTFOLIOS AND PROFILES
linkedin.com/in/sohail-shaukat
Timeline
Sales & Marketing Manager
Husaak Adventures
2023.10 - 2026.02
Travel & Tours Manager
Maharah Travel & Tourism
2015.10 - 2023.03
Team Leader
Fursan Travel & Tourism
2009.06 - 2015.10
Senior Sales Consultant
Hilton Hotels
2007.08 - 2009.06
Travel Consultant
Amer Travel & Tourism
2006.10 - 2007.08
Bachelor of Commerce - undefined
Pakistan International School
Diploma of Higher Education - Safety Officer Online
DIPLOMA