Sumaya Aldoulatli
Riyadh,KSA
Summary
In my most recent role as an Operations Manager for a window treatment company, I oversee all aspects of the company's operations, including procurement, pricing, production, logistics, and customer service.
Overview
11
11
years of professional experience
Work History
Operations Manager
Shuaa Gulf Company
Riyadh , KSA
03.2020 - Current
- Boosting production ef ciency and ensuring timely delivery of products by managing daily operations resulting in an increase in customer satisfaction and repeat business orders
- Managing inventory levels to maintain a steady supply of raw materials and to ensure that the company has adequate stock to meet customer demands
- Negotiating favorable terms with suppliers and forwarders, managing shipping schedules, and ensuring that products are delivered on time
- Optimizing work ow, reducing costs, and enhancing customer experience by implementing innovative sales strategies, contributing to a 18% increase in pro ts
- Collaborating closely with sales and marketing teams, identifying new opportunities, and implementing successful marketing campaigns
- Identifying areas of improvement, addressing potential issues or challenges, mitigating risks and minimizing disruptions to operations.
Office Manager
Shuaa Gulf Company
Riyadh , KSA
02.2019 - 03.2020
- Overseeing the day-to-day administrative operations, ensuring the smooth functioning of the of ce and facilitating the work of staff
- Supervising administrative staff and employees to provide guidance, support, delegate tasks, and foster a positive working environment
- Working closely with the nance department to ensure accurate nancial records and assist in managing the of ce budget and tracking expenses
- Involving in sourcing and managing relationships with vendors and suppliers and ensuring timely delivery of goods and services.
Senior Admin
Zamakhshary Law Firm
Riyadh , KSA
05.2016 - 06.2019
- Managing daily administrative operations related to of ce and employees
- Organizing of ce procedures and protocols, and may handle supplies, recruitment, onboarding, and customer service
- Coordinating of ce events and meetings, managing logistics, arranging travel and accommodations, and overseeing event budgets.
Translator
Princess Alanoud Foundation
Riyadh , KSA
03.2012 - 04.2013
- Delivering high-quality translations of documents and communications, bridging the Arabic-English language gap and enabling the foundation to expand its reach and impact.
Education
Bachelor's degree - Language Interpretation and Translation
Prince Sultan University
Riyadh 04.2001 -
Skills
- Performance improvement
- Employee management
- Contract negotiations
- Office management
- Administrative support
- Business Growth Strategies
- Leadership skills
- Operations Management
- Retail Sales
- Inventory control
- Cost reduction and containment
- Warehouse operations
Timeline
Operations Manager
Shuaa Gulf Company
03.2020 - Current
Office Manager
Shuaa Gulf Company
02.2019 - 03.2020
Senior Admin
Zamakhshary Law Firm
05.2016 - 06.2019
Translator
Princess Alanoud Foundation
03.2012 - 04.2013
Bachelor's degree - Language Interpretation and Translation
Prince Sultan University
04.2001 -
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