Sumaya Aldoulatli
Riyadh,KSA
Summary
In my most recent role as an Operations Manager for a window treatment company, I oversee all aspects of the company's operations, including procurement, pricing, production, logistics, and customer service.
Overview
11
11
years of professional experience
Work history
Operations Manager
Shuaa Gulf Company
Riyadh, KSA
2020.03 - Current
- Boosting production ef ciency and ensuring timely delivery of products by managing daily operations resulting in an increase in customer satisfaction and repeat business orders
- Managing inventory levels to maintain a steady supply of raw materials and to ensure that the company has adequate stock to meet customer demands
- Negotiating favorable terms with suppliers and forwarders, managing shipping schedules, and ensuring that products are delivered on time
- Optimizing work ow, reducing costs, and enhancing customer experience by implementing innovative sales strategies, contributing to a 18% increase in pro ts
- Collaborating closely with sales and marketing teams, identifying new opportunities, and implementing successful marketing campaigns
- Identifying areas of improvement, addressing potential issues or challenges, mitigating risks and minimizing disruptions to operations.
Office Manager
Shuaa Gulf Company
Riyadh, KSA
2019.02 - 2020.03
- Overseeing the day-to-day administrative operations, ensuring the smooth functioning of the of ce and facilitating the work of staff
- Supervising administrative staff and employees to provide guidance, support, delegate tasks, and foster a positive working environment
- Working closely with the nance department to ensure accurate nancial records and assist in managing the of ce budget and tracking expenses
- Involving in sourcing and managing relationships with vendors and suppliers and ensuring timely delivery of goods and services.
Senior Admin
Zamakhshary Law Firm
Riyadh, KSA
2016.05 - 2019.06
- Managing daily administrative operations related to of ce and employees
- Organizing of ce procedures and protocols, and may handle supplies, recruitment, onboarding, and customer service
- Coordinating of ce events and meetings, managing logistics, arranging travel and accommodations, and overseeing event budgets.
Translator
Princess Alanoud Foundation
Riyadh, KSA
2012.03 - 2013.04
- Delivering high-quality translations of documents and communications, bridging the Arabic-English language gap and enabling the foundation to expand its reach and impact.
Education
Bachelor's degree - Language Interpretation and Translation
Prince Sultan University
Riyadh 2001.04 -
Skills
- Performance improvement
- Employee management
- Contract negotiations
- Office management
- Administrative support
- Business Growth Strategies
- Leadership skills
- Operations Management
- Retail Sales
- Inventory control
- Cost reduction and containment
- Warehouse operations
Timeline
Operations Manager
Shuaa Gulf Company
2020.03 - Current
Office Manager
Shuaa Gulf Company
2019.02 - 2020.03
Senior Admin
Zamakhshary Law Firm
2016.05 - 2019.06
Translator
Princess Alanoud Foundation
2012.03 - 2013.04
Bachelor's degree - Language Interpretation and Translation
Prince Sultan University
2001.04 -