Sunitha Juttu Sivanandam

PowerApps/Power Automate Developer
Industry: Pharmacy Retail (National Pharmacy)

• PowerApps Development: Designed, developed, and supported custom PowerApps applications based on client requirements, creating efficient interfaces and workflows for various business functions.
• Power Automate Flows: Developed and maintained Power Automate workflows to automate repetitive processes such as data manipulation, notifications, and task assignments.
• SharePoint Online: Built and enhanced SharePoint Online sites, lists, and libraries, integrating them with Power Automate to automate document management and approval processes.
• Power BI Dashboards: Designed and implemented Power BI dashboards to provide real-time data insights for decision-making.
• HTML ,JavaScript, CSS : Created and implemented custom email templates in Power Automate using HTML ,JavaScript and CSS, meeting client specifications for branding and visual appeal
• Good exposure with SQL server DB and writing queries. Collaborated with the internal/product team to resolve technical issues, troubleshooting using SQL queries and stored procedures.
• Customer Support: Responded to customer queries via email, chat, and phone, identifying issues and working with the product team to resolve them promptly.
• Azure Active Directory: Managed user data within Azure Active Directory, ensuring seamless integration with SharePoint Online and other systems.

Automated Approval Workflow

Industry: Construction (Land Services SA)

• Automated Manual Approval Process: Developed a Power Automate flow to streamline the manual approval process, reducing time and effort by automating sequential approval steps, including initiation, review, endorsement, and final approval.
• Integrated SharePoint with Power Automate to automate document management, task assignments, and approval notifications, reducing manual intervention and ensuring smooth workflows.
• Enhanced the Operations Manual system by enabling automated notifications and task assignments, improving the accuracy and efficiency of the approval process.

Trolley Management App Developer |
Industry: Healthcare (SA Health)

• App Development: Developed a Trolley Management App using PowerApps (Canvas) and Power Automate to streamline periodical trolley checks (daily, weekly).
• Anti-Tamper Seal Check: Integrated an anti-tamper seal functionality, which prevents the continuation of checks if the seal is tampered. Triggered an automatic email notification to the manager upon tamper detection.
• SharePoint Integration: Utilized Patch functionality in PowerApps to update SharePoint lists, ensuring the data captured from checks is stored for reporting.
• Power BI Reporting: Integrated Power BI with SharePoint lists to generate insightful reports on trolley inventory and checks.
• Email Notifications: Configured automated email flows in Power Automate to notify managers of trolley check details after each check, including items added/removed.

Power Platform Developer & Support

01/2023 – 02/2025
Industry: Automotive (Bridgestone)

• Monthly Audit Reminder Flow: Developed a Power Automate flow to send email reminders to managers about upcoming audit schedules, with calendar integration for reminders.
• Learning Management Platform: Designed a PowerApps-based learning platform allowing users to view and complete assigned training, leveraging Power Automate flows to track completion and assignments.
• Automated Archive Flow: Created a Power Automate flow to move completed or overdue items to an archive list after a one-year cycle, ensuring fresh tasks are assigned each year.
• SharePoint List Management: Developed a Learning Tracker in SharePoint, integrating it with PowerApps to manage training records with multiple views (Group by Document, User, Site, Date).
• Issue Triage and Troubleshooting: Addressed and fixed SharePoint issues such as duplicate data, access issues, and missing data in lists by analyzing and resolving flow-related errors.

SharePoint Developer (onprem)| Home Start Finance
Industry: Finance

• Frontend Design: Worked on the SharePoint front-end design for Home Start Finance, including logo, banner, fonts, headers, and tiles customization using HTML and CSS.
• Client Requirement Implementation: Delivered a high-quality solution based on client requests for visual and functional changes, tested the changes, and deployed them to the production environment.

Application Support | LAAMP

09/2021 – 01/2023
Industry: Learning Management System

• Application Support & Troubleshooting: Collaborated with the product team to resolve technical issues, troubleshooting using SQL queries, TypeScript, and stored procedures.
• Database Support: Assisted with database replication in Azure for reporting purposes and provided troubleshooting support in an Azure DevOps environment.
• Customer Support: Responded to customer queries via email, chat, and phone, identifying issues and working with the product team to resolve them promptly.

M365 Support Specialist | Portable Long Service Leave (Australia)
Industry: Construction & Community

• M365 Systems Support: Provided comprehensive support for SharePoint Online, Teams, Exchange, and other Microsoft 365 services.
• SOE Machine Setup: Developed and deployed Standard Operating Environment (SOE) Machines for internal and client use, ensuring consistent software configurations across devices.
• User Management: Managed Azure Active Directory (Entra) for user data management and access control across the Microsoft 365 environment.