Ayman Traibia
Makkah Region
Summary
Talented Head Waiter, successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing efficiently with demanding customer requests. Creative problem-solver skilled in time management and preparatory work.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Asset Head Waiter
Dar Al Tawhid Intercontinental Makkah
Makkah, Mecca Region
05.2017 - 11.2020
- Ensured accurate orders by effectively communicating with kitchen staff.
- Resolved customer complaints promptly, fostering a positive dining environment.
- Implemented daily specials board, increasing variety of offerings.
Senior captain
Dar Al Tawhid Intercontinental Makkah
Makkah
02.2015 - 07.2017
- Trained junior officers, fostering a collaborative work environment on board the ship.
- Directed ship maintenance, resulting in better vessel performance.
Captain
Dar Al Tawhid Intercontinental Makkah
Makkah, Makkah
05.2013 - 04.2015
- Coordinated loading and unloading of cargo, ensuring timely deliveries.
Waiter
Dar Al Tawhid Intercontinental Makkah
Makkah, Makkah
07.2011 - 05.2013
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Remained calm under pressure, ensuring better performance during peak hours.
Education
High School Diploma - Hospitality and Hotel Management
Sectoral Center for Training
Tunisia 02.2007 - 04.2009
Skills
- Food service procedures
- Serving techniques
- Health and Safety Compliance
- Customer Service
- Business awareness
Timeline
Asset Head Waiter
Dar Al Tawhid Intercontinental Makkah
05.2017 - 11.2020
Senior captain
Dar Al Tawhid Intercontinental Makkah
02.2015 - 07.2017
Captain
Dar Al Tawhid Intercontinental Makkah
05.2013 - 04.2015
Waiter
Dar Al Tawhid Intercontinental Makkah
07.2011 - 05.2013
High School Diploma - Hospitality and Hotel Management
Sectoral Center for Training
02.2007 - 04.2009
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