Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Gaming.
Timeline
Generic
TAREK ABDELFATAH

TAREK ABDELFATAH

Riyadh

Summary

Offering strong foundation in technical skills and to learn and develop in Technology fields. Brings understanding of Information Technology and audio video equipment operations, combined with technical troubleshooting abilities. Ready to use and develop technical skills and problem-solving abilities in any field related to technology role.

Overview

3
3
years of professional experience

Work History

Audio Visual Technician

Hilton Riyadh Hotel & Residences
01.2025 - Current
  • Set up projectors, laptops and microphones for live presentations.
  • Tested and calibrated audio and visual equipment to verify proper operation.
  • Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.

IT Support Specialist

Hilton & Residences
06.2024 - 12.2024
  • Repairing or replacing damaged hardware
  • Installing and configuring hardware and software components to ensure usability
  • Good knowledge with hotel management software (PMS, MICROS)

Captain Food & Beverage

Hilton & Residences
09.2023 - 05.2024
  • Ensure the Outlet is set-up for service and supervise for a smooth operation
  • Acquire in-depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests

IT Support Specialist

Majorel
11.2022 - 03.2023
  • Provide On-site support for technical issues via logged tickets"ServiceNow", emails, or phones
  • Upgraded and prepared workstations with the necessary software, resulting in improved workflow
  • Participated actively in IT meetings, contributing to team strategy and process improvement

IT Support Specialist

Sutherland Global Service
10.2021 - 10.2022
  • Handling more than2000 users working from headquarters or working from home
  • Responsible for IT inventory working closely with Administration staff to monitor distribution and location of IT equipment
  • Keep the network healthy by applying all required security patches and monitoring the correct delivery of all antivirus updates

Education

Bachelor's degree - management information systems

HICIS
05.2021

Skills

  • Windows Support
  • Software Installation
  • Inventory Management
  • Technical Documentation
  • Remote Troubleshooting
  • Virtualization
  • Customer Service

LANGUAGES

English
Proficient

Accomplishments

  • Helpdesk: Provide professional and customer-focused service to our guests, ensuring their stay will become a memorable experience.
  • Rapid Response Recognition: providing rapid and effective support during high-priority incidents, significantly minimizing downtime.
  • Security Implementation Success: Perform compliance reporting and deploy all security updates to ensure devices remain secure and up-to-date.
  • Inventory Efficiency Boost: Manage Asset Tracking to reflect accurate data for new deployments, re-assignments, and returned equipment.
  • Documentation champion: Training new employees and documenting technical issues and system usage. This empowered staff to resolve minor issues independently.

Gaming.

games have always stood out as my favorites. There's something about the intense, high-stakes nature of these games that gets my heart racing and my mind working overtime. These genres push me to my limits, not only in terms of reaction speed but also in strategic thinking, adaptability.

Timeline

Audio Visual Technician

Hilton Riyadh Hotel & Residences
01.2025 - Current

IT Support Specialist

Hilton & Residences
06.2024 - 12.2024

Captain Food & Beverage

Hilton & Residences
09.2023 - 05.2024

IT Support Specialist

Majorel
11.2022 - 03.2023

IT Support Specialist

Sutherland Global Service
10.2021 - 10.2022

Bachelor's degree - management information systems

HICIS
TAREK ABDELFATAH