tariq m.z Altaha
riyad,Saudi Arabia
Summary
- Experienced in human resources management with focus on talent acquisition, employee relations, and organisational development. Drive improvements in workplace culture and productivity through strategic HR initiatives and effective team leadership. Skilled in conflict resolution, policy development, and fostering inclusive environments.
- Forward-thinking HR leader with proven record in improving personnel management strategies to enhance workforce morale and performance.
- Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
HR manager
KMR Operation and Maintenance Company
Riyadh, Riyadh Region
12.2022 - 03.2024
- Streamlined recruitment process by implementing an applicant tracking system.
- Coordinated employee engagement initiatives for improved staff morale.
- Achieved harmonious workplace environment with effective conflict resolution strategies.
- Developed new onboarding programme to speed up employee productivity.
- Fostered a diverse and inclusive work culture by promoting equal opportunities.
- Negotiated beneficial terms with benefit providers, ensured cost-effective packages.
Sales manager
Hamat Recruitment Agency
Riyadh, Riyadh Region
11.2021 - 11.2022
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Developed robust client relationships for improved business growth.
- Streamlined sales processes to enhance team productivity.
- Managed key accounts, resulting in consistent revenue generation.
- Forged strategic partnerships with stakeholders for profitable outcomes.
- Coordinated promotional campaigns to boost brand visibility.
- Enhanced market penetration with effective territory management.
- Devised successful sales pitches for significant conversion rates.
Professional sales officer
saudi arabia
Riyadh, Riyadh Region
10.2020 - 06.2021
- Exceeded sales targets by establishing beneficial client relationships.
- Fostered customer loyalty for improved brand reputation.
- Enhanced product knowledge with continuous learning and training.
- Streamlined sales process, increasing efficiency.
- Identified potential business opportunities through market research.
- Implemented promotional strategies, raising product awareness.
- Conducted competitive analysis for strategic planning.
- Generated leads through cold calling and networking events.
- Coordinated with logistics department for timely delivery of orders.
Customer service supervisor
Gulf Education & Training - National Contact
Riyadh, Saudi Arabia
10.2018 - 06.2020
- Maintained high levels of customer satisfaction through effective problem resolution.
- Controlled team performance by organising daily tasks and responsibilities.
- Enhanced customer service delivery by providing training to new staff members.
- Alleviated customer complaints, reducing escalations to management.
- Increased efficiency with development and implementation of new policies.
- Motivated team members to exceed personal performance goals for enhanced productivity.
- Cultivated a supportive work environment, promoting teamwork amongst colleagues.
- Monitored business and process metrics to measure and manage customer service effectiveness.
Education
Bachelor of Public Relations - Media and Public Relations
Imam Muhammad ibn Saud Islamic University
Riyadh, Riyadh Region 01.2016 - 01.2020
Skills
- Project Management
- Performance Management
- Excel proficiency
- Succession planning
- Career progression assistance
- Data analytics
- Staff retention strategies
- Regulatory compliance
- Payroll administration
- Compliance testing
Languages
English
Upper intermediate
Affiliations
- Running
- Taekwondo
- Aikido
- travel
Timeline
HR manager
KMR Operation and Maintenance Company
12.2022 - 03.2024
Sales manager
Hamat Recruitment Agency
11.2021 - 11.2022
Professional sales officer
saudi arabia
10.2020 - 06.2021
Customer service supervisor
Gulf Education & Training - National Contact
10.2018 - 06.2020
Bachelor of Public Relations - Media and Public Relations
Imam Muhammad ibn Saud Islamic University
01.2016 - 01.2020
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