Vikram Sharma

Key responsibilities

• Lead technical customer support for major copper-product accounts across Saudi Arabia, acting as primary interface for engineering, procurement, and quality stakeholders.
• Coordinate technical approvals and factory qualification activities, managing customer approval workflows, on‑site factory audits, and supplier qualification protocols for strategic clients.
• Develop and maintain technical documentation including product technical dossiers, material compliance records, and customer-specific specification packs; prepare documents for formal customer sign‑off.
• Manage sample and pilot validation programs: plan and execute sample approvals, pilot‑lot production runs, and in‑field technical validation at customer facilities to confirm conformity to specifications.
• Drive QMS and ISO compliance by authoring and updating ISO documentation, mapping business processes, and embedding quality controls to support continuous improvement initiatives.
• Lead quality assurance team to enforce product acceptance criteria, inspection plans, and internal quality standards; oversee nonconformance handling and corrective action workflows.
• Operate procurement and approval portals for customer onboarding and documentation exchange, including end‑to‑end management of approvals via the SAB Ariba portal for clients such as Aramco, SABIC, Alfanar, and Saudi Electric Company.
• Resolve technical issues using structured problem‑solving methodologies: perform root cause analysis, define containment actions, and implement CAPA to prevent recurrence.

• Main Accountabilities:
• Manage all dimensions of plant operations, facilitating smooth production flow and on-schedule target completion while consistently minimizing downtime.
• Managed a diverse team of supervisors, technicians, and operators to achieve high performance. Executed performance reviews that informed strategic development initiatives. Facilitated training programs aimed at skill enhancement and operational compliance. Upheld rigorous operational and safety standards to safeguard team effectiveness.
• Direct quality assurance and control initiatives, troubleshoot and mitigate production problems, and apply corrective actions to sustain high product quality standards through audits and inspections.
• Oversaw budget management to ensure production targets achieved within established financial parameters. Championed cost-reduction efforts, safeguarding product quality throughout the process.
• Uphold health, safety, environmental, and regulatory standards through rigorous compliance measures. Conduct frequent safety training sessions and inspections to meet industry guidelines. Promote best practices to guarantee a safe workplace.
• Manage cooperation with procurement and logistics teams to secure timely material availability while refining inventory strategies to eliminate shortages or overstocking.
• Implement Lean manufacturing and Six Sigma strategies to advance continuous improvement projects and increase productivity, while investigating new technologies to strengthen operational capabilities.
• Consolidate performance reports, assess key operational metrics, and sustain records of plant activities, employee performance, and compliance audits.

• Main Duties:
• Supervise all facets of plant operations, guaranteeing seamless production flow and timely accomplishment of production targets while reducing downtime.
• Spearheaded development of diverse teams comprising supervisors, technicians, and operators. Conducted performance reviews to enhance individual and team capabilities. Implemented training programs to ensure adherence to operational and safety standards.
• Oversee quality assurance and control processes, troubleshoot and rectify production issues, and execute corrective actions to maintain high product quality standards through audits and inspections.
• Controlled plant budget to meet production targets within financial constraints. Drove cost-reduction initiatives, maintaining uncompromised product quality.
• Ensured adherence to health, safety, environmental, and regulatory standards. Conducted regular safety training sessions to enhance compliance with industry guidelines. Performed routine inspections to uphold best practices in safety and compliance.
• Facilitate collaboration with procurement and logistics teams to guarantee timely material availability while optimizing inventory levels to prevent shortages or surplus.
• Leverage Lean manufacturing and Six Sigma methodologies to spearhead continuous improvement initiatives and enhance productivity, while assessing new technologies to elevate operational capabilities.
• Assemble performance reports, monitor key operational metrics, and uphold records of plant activities, employee performance, and compliance audits.

• Led quality initiatives for large-scale conductor and power transmission manufacturing operations.
• Directed and regulated enterprise-wide Quality Management Systems compliant with ISO 9001, ISO/IEC 17025, NABL, BIS, and customer standards.
• Preserved 100% certification status by achieving zero major audit non-conformities during audit cycles.
• Decreased customer complaints by employing structured 8D, RCA, and CAPA governance
• Executed robust risk-based inspection models leading to improved regulatory compliance. Refined control plans to address identified risks systematically. Achieved measurable enhancements in inspection methodologies.
• Oversaw Cost of Poor Quality (COPQ) initiatives generating annual savings by decreasing scrap and rework
• Instituted Quality Councils alongside Business Process Mapping (BPM) to synchronise Quality, Operations, Supply Chain, and Engineering
• Oversaw customer, regulatory, and certification audits maintaining stable audit scores.
• Formed and developed high-performing quality leadership teams with effective succession pipelines.

• Executed collaboration with Teesta Urja Limited and Power Grid Corporation of India to construct 400kV D/C quad moose Transmission Line associated with 1200MW Hydro Electric Power Generation (TEESTA III).
• Performed thorough visual checks and verification of JMCs for foundation and erection projects. Facilitated testing and factory inspections of tower components at manufacturing facilities. Assessed service and supply invoices to validate pricing variations effectively.

• Coordinated tower erection and stringing workstreams for optimal workflow. Oversaw billing. Assured verification of site progress, aligning with industry standards. Liaised with regulatory bodies regarding ROW
• Project: AD Hydro Power