WAFA ALFUSSAILY

• Strategic Account Management: Managed government and military healthcare accounts, developing key stakeholder relationships .
• Tender & NUPCO Management: Coordinated tender processes, RFQs, quotations, purchase orders, order tracking, and supply operations through NUPCO Marketplace to support procurement requirements and business execution.
• Business Development & Sales Performance: Identified commercial opportunities, monitored sales against targets, and followed up to support revenue growth.
• Product Access & Market Development: Supported hospital formulary inclusion by coordinating with pharmacy, clinical pharmacy, and facilitating scientific evidence requests and P&T Committee follow-up.
• Stakeholder & Cross-functional Management: Collaborated with procurement, pharmacy, medical supply, finance, warehouse, and internal teams to resolve operational challenges, coordinate supply requirements .

• Achieved sales growth across private hospital accounts, facilitating territory expansion.
• Developed strong relationships with physicians and key decision-makers to enhance collaboration.
• Guided new team members, sharing product knowledge to improve team proficiency.

• Product Promotion: Engaged physicians and pharmacists to effectively communicate .
• • Attended and organized conferences and meetings.
• • Monitored and reviewed sales activities to ensure continuous improvement and market alignment.

• Dispensed prescriptions accurately, ensuring medication safety and compliance with pharmacy regulations.
• Provided patient counselling on medication use, dosage, potential side effects, and appropriate over-the-counter (OTC) treatments.
• Managed pharmacy inventory, supported sales performance, and delivered high-quality customer service.

• Inpatient & Outpatient Pharmacy Operations.
• Educated patients on correct medication usage during dispensing to promote adherence and understanding.
• Conducted comprehensive medication reviews to ensure patient safety and optimize therapeutic outcomes.

Community Pharmacy - Nahdi Pharmacy
Ambulatory Clinic - Endocrine & Diabetes Center - ACH
KKU College of Pharmacy - online
Hospital/Internal Medicine - AFHSR
Hospital (Outpatient Pharmacy) - ACH
Acute Care (CCU) - AFHSR
Internal Medicine (Infectious Diseases) - ACH