wafa ALhawsawi

Charming professional with good numeracy skills, strong personality and confidence dealing with high-level clientele. Works well under pressure, keeps calm and acts responsibly in case of emergencies. Focused on encouraging culture of impeccably high standards, flawless customer service and meaningful guest interaction. Capable Front Office Manager with advanced knowledge in hotel operations. Skilled at identifying and resolving any HR issues and maintaining level of communication necessary for successful hotel operation. Organised, systematic and process driven professional. Accomplished [Job Title] experienced in improving business performance and reputation. Skilled in hospitality leadership, strategy and marketing to elevate hotel potential. Mentors and motivates high-performing staff to achieve first-class customer experiences. Leader prioritising exceptional customer service and staff management. Strategic coordinator committed to enhancing guest experiences. Flexible professional confident navigating challenges in busy environments.

• CM - Certified Manager Certification