Summary
Overview
Work history
Education
Skills
Certification
Languages
Personal Information
Timeline
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Yasir Alghamdi

Yasir Alghamdi

Jubail Industrial City

Summary

Dedicated IT Specialist with years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

IT Engineer

Tecnimont
Jubail Industrial City
05.2025 - Current
  • Enhanced system performance with regular maintenance and updates.
  • Conducted detailed diagnostics to identify issues on computer systems.
  • Managed inventory of IT equipment, aiding in budget control.
  • Built, configured and installed hardware platforms within specified timeframes.
  • Repaired faulty equipment, resulting in reduced downtime.
  • Organised workspaces for employees with computer, monitors and associated cabling or equipment.

Technician - Technical Support

Marafiq
Jubail Industrial City
02.2023 - 04.2025
  • Handling customer technical support cases through phone and email submission.
  • Installs, modifies, and makes minor repairs to computer hardware and software systems.
  • Documents hardware and software updates.
  • Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
  • Installs software and necessary applications for workflow.

IT Support Specialist

Royal Commission for Jubail and Yanbu
Jubail Industrial City
01.2022 - 02.2023
  • Maintenance, Repair, and Technician.
  • Serve as the first point of contact for customers seeking technical assistance over the phone or email.
  • Walk the customer through the problem-solving process.
  • Follow-up and update customer status and information.
  • Pass on any feedback or suggestions by customers to the appropriate internal team.
  • Determine the best solution based on the issue and details provided by customers.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.

Cybersecurity analyst ( Trainee )

RCJ ( Royal Commission of Jubail )
Jubail Industrial City
10.2021 - 01.2022
  • Monitor computer networks for security issues.
  • Investigate security breaches and other cybersecurity incidents.
  • Detect phishing attempt and work on preventing them.

NCA

Cyberpro
07.2021 - 12.2021
  • 6 months course with Cyberpro+ where we took preparation courses for some Comptia exams (Network+, Security+, CySA+), in addition to some SANS preparation exams as well (GCCC, GSNA).

Intern

SABIC
Jubail Industrial City
01.2021 - 05.2021
  • Working with SABIC in the training division to handle network-related issues that includes troubleshooting problems.

Education

Diploma - Computer and information technology

Jubail Industrial college
01.2017 - 01.2021

Skills

  • Microsoft office
  • Time management
  • Writing technical and scientific reports
  • Pc Building
  • Troubleshooting computers
  • Hardware setup
  • Software installation
  • Problem-solving
  • Communication

Certification

IELTS UKVI Academic, 6.5, 09/01/22, 22SA017511ALGY102A

Languages

Arabic
English

Personal Information

  • Date of birth: 01/12/99
  • Gender: Male
  • Nationality: Saudi

Timeline

IT Engineer

Tecnimont
05.2025 - Current

Technician - Technical Support

Marafiq
02.2023 - 04.2025

IT Support Specialist

Royal Commission for Jubail and Yanbu
01.2022 - 02.2023

Cybersecurity analyst ( Trainee )

RCJ ( Royal Commission of Jubail )
10.2021 - 01.2022

NCA

Cyberpro
07.2021 - 12.2021

Intern

SABIC
01.2021 - 05.2021

Diploma - Computer and information technology

Jubail Industrial college
01.2017 - 01.2021

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Yasir Alghamdi