Yazed Abu Salem
Partnerships Manager
Riyadh
Summary
A driven and creative Partnerships Manager with a passion for entrepreneurship, e-commerce, and food tech startups. With experience in e-commerce, business development and sales, I bring together thought-leaders and organizations to build strong, long lasting partnerships. With an out of the box approach towards problem solving and a relentless drive towards achieving goals, I'm committed to creating meaningful collaborations that bring value to all involved parties.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Growth Partnerships Manager
Deliverect
Saudi Arabia
03.2023 - Current
- Joined business development meetings and supported market outreach plans to improve business development.
- Developed annual account objectives and formalized client communications for communication of goals and plans.
- Created a 1.5 million SAR pipeline within 3 months of joining
- Handle a range of partner accounts ranging from Point of Sale Systems to Online delivery Aggregators , 3PL companies and other players in the Food-tech industry
Channel Sales & Partnerships Associate
City Storage Systems (Otter)
Riyadh
05.2022 - 02.2023
- Created ten's of partnerships with Delivery channels, 3PL Companies and various stakeholders in the F&B Industry
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Negotiated API License fees with senior stakeholders (CXO's)
- Exceeded API Sales targets and set regional records
- Improved business processes to increase productivity and align channel sales department with organization.
- Met and exceeded targets and growth metrics within assigned partner accounts.
- Assessed, clarified and validated partner needs to nurture relationships and achieve success.
- Developed solutions with partners to aid in winning new business.
- Managed potential channel conflict by fostering excellent communication and strict adherence to channel rules of engagement.
- Stakeholders are CXO'S
Business Development Representative
Foodics
Riyadh
11.2021 - 06.2022
- Networked among local business and community organizations to develop leads and generate business.
- Prospected over 1 million SAR in qualified leads over the course of a year
- Help secure over a quarter of a million SAR in new business
- Maintained updated records in CRM to meet requirements of sales team
- Used CRM to handle current portfolio and prospective leads.
- Overcame objections using friendly, persuasive strategies.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Contacted businesses via cold or warm calling to offer services relevant to industries or niches.
- Negotiated contracts and closed sales with new and existing clients.
- Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
Co-Owner
Al Shoola Store
Riyadh
09.2019 - 12.2022
- Developed business from scratch
- Conducted research on competitors, emerging trends within industry and capitalized on finds to develop creative ways to sell products traditionally sold via physical retail outlets via an online store
- Fostered new business with prospective wholesale clients via cold calling and door to door sales tactics, at times involving domestic travel
- Experimented with different business optimization techniques like implementing cloudbased accounting and delivery route optimization apps such as QuickBooks & Circuit, respectively
- Generally managed and oversaw all aspects of business including operations, hiring & outsourcing, warehouse management, import & customs clearance, and product distribution
- Set up & managed marketing strategies which involved utilizing paid advertising platforms such as Google Ads
Customer Experience Representative
CCC by stc - Saudi Tourism Authority
Riyadh
09.2020 - 04.2021
- Interacted with and assisted a variety of clients and stakeholders including residents, tourists, accommodation providers and travel agencies, in 3 languages via call & messaging
- 1500+ client interactions with outstanding quality level and zero quality violations
- Promote VisitSaudi campaigns, tourism packages and the various destinations across Saudi Arabia using interpersonal & persuasion skills
- Fast-paced environment
- 2 – week (24 hour) rotating shift cycle
- Educate & inform clients on relevant Ministry of
- Tourism rules, regulations, and latest updates
- Use Microsoft 365 Dynamics CRM & Zen Desk to track requests, document problems and record solutions offered.
Executive Secretary
Al Arrab Contracting Company
Riyadh
11.2015 - 11.2016
- Training ending with employment) program - Was taught a variety of administrative, technical and communication sciences - Professional in-depth MS office training
Education
Bachelor of Science - E-Commerce/Electronic Commerce
08.2022 - Current
Bachelor of Science - Business Administation And Media Studies
08.2018 - 01.2020
- Grade: Not completed (discontinued due to pandemic)
- - Attended Monash University for 3 semesters (Double Bachelor's degree in Business Administration and Media Studies
- - Coursework in:
Management, Media Studies, Marketing theory and practice, Micro Economics, Communication technologies, World History & Politics, Globalization, Accounting for Managers
Skills
Customer ServiceBusiness Development
Business networking
Sales funnel development
Business development and planning
Public speaking
Lead Generation
Sales expertise
Cold Calling
Strategic partnerships
Project manager supervision
Revenue growth
Channel growth tracking
Timeline
Growth Partnerships Manager - Deliverect
03.2023 - Current
Saudi Electronic University - Bachelor of Science, E-Commerce/Electronic Commerce
08.2022 - Current
Channel Sales & Partnerships Associate - City Storage Systems (Otter)
05.2022 - 02.2023
Business Development Representative - Foodics
11.2021 - 06.2022
Customer Experience Representative - CCC by stc - Saudi Tourism Authority
09.2020 - 04.2021
Co-Owner - Al Shoola Store
09.2019 - 12.2022
Monash University - Bachelor of Science, Business Administation And Media Studies
08.2018 - 01.2020
Executive Secretary - Al Arrab Contracting Company
11.2015 - 11.2016