Abdulaziz Alkahlani
KDR Manager & Ecommerce Director
Riyadh
Summary
Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Brand Manager
Shareef Corner Trading Co.
Riyadh, 01
03.2023 - Current
- Sales & Marketing Synergy: Collaborated with marketing to create targeted campaigns, driving sales growth and expanded into profitable territories through market analysis.
- Relationship Management: Enhanced customer loyalty with strategic account management and swift resolution of issues.
- Competitive Awareness: Analyzed competitor offerings, adapting strategies to ensure competitive edge and capitalize on unique selling points.
- Brand Consistency: Ensured company-wide brand alignment and enhanced brand recognition through targeted marketing campaigns.
- Strategic Operations: Negotiated favorable vendor contracts for services, managed budgets for maximum ROI, and coordinated trade show participation for networking and lead generation.
Director of E-Commerce
Shareef Corner Trading Co.
Riyadh, 01
04.2020 - 02.2023
- Leadership and Strategy: led digital transformation initiatives, implemented e-commerce strategies, and managed cross-functional teams to boost online sales and streamline operations.
- Technical Expertise: Analyzed website performance using analytics tools, improved UX with responsive design, and ensured seamless order fulfillment with refined inventory control processes.
- Data-Driven Results: Increased sales by optimizing website features and analyzing sales trends to identify growth opportunities.
- Operations & Efficiency: Streamlined order processing for reduced lead times, improving efficiency and customer satisfaction.
- Marketing & Communications: established social media strategy for real-time brand engagement and oversaw creation of high-quality visual assets.
- Acumen: Negotiated favorable vendor contracts to ensure profitability and strong supplier relationships.
- Team Development: supervised team of e-commerce specialists provides guidance and fosters growth.
Business Development Manager
Shareef Corner Trading Co.
Riyadh, 01
03.2017 - 02.2020
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for company.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Negotiated and closed long-term agreements with new clients in assigned territory.
E Commerce and Marketing Specialists
Intelligent Oud Co.
Riyadh, 01
02.2015 - 03.2017
- Optimized Operations and Marketing: Introduced new inventory management system to streamline processes and spearheaded innovative digital marketing strategies, boosting e-commerce sales.
- Enhanced Brand Visibility: Increased brand awareness through effective social media initiatives and influencer partnerships, leveraging data-driven decisions.
- Researched and Expanded: Cultivated new product and brand development opportunities informed by advanced analytics.
- Managed Social Media Impact: Executed successful social media strategies across multiple platforms, crafting compelling content to boost engagement and analyze campaign results.
- Show Budget Management: Demonstrated financial responsibility by carefully managing budgets for shows, maximizing resource allocation.
Sales Associate
Miracles
Riyadh, 01
10.2013 - 09.2014
- Streamlined sales process by implementing strategic CRM tools for better lead tracking and followups.
- Collaborated with technical teams to provide customized solutions for clients, resulting in increased customer satisfaction.
- Maximized revenue growth by effectively cross-selling and upselling products and services.
- Negotiated contracts successfully with high-profile clients while adhering to corporate guidelines regarding pricing structures.
- Increased IT sales by developing and maintaining strong relationships with clients.
- Researched potential clients and markets to prepare for appointments.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Educated new sales staff on store policies and customer support operations.
Promoter
HP
Riyadh, 01
03.2013 - 09.2013
- Communicated effectively with internal teams, management, and external partners to ensure cohesive collaboration toward shared goals. Organized special events, analyzed customer feedback, and created impactful displays.
- Implemented innovative sales strategies to overcome objections and secure purchases. Increased customer interest through engaging product demonstrations and detailed information sharing. Supported team members in achieving collective sales goals.
- Analyzed customer feedback to identify areas for improvement in marketing or product offerings. Trained new team members in sales techniques and company protocols, fostering continuous learning.
- Ensured accurate inventory control through regular checks and updates. Applied promotional tools to build product awareness and stimulate demand. Worked within retail environments to meet or exceed sales goals.
- Resolved customer issues and concerns by actively listening and identifying root causes. Recommended specific product options to meet customer needs. Increased foot traffic and sales.
Sales Promoter
Lenoir
Riyadh, 01
07.2009 - 02.2013
- Communicated effectively with internal teams, management, and external partners to ensure cohesive collaboration toward shared goals. Organized special events, analyzed customer feedback, and created impactful displays.
- Implemented innovative sales strategies to overcome objections and secure purchases. Increased customer interest through engaging product demonstrations and detailed information sharing. Supported team members in achieving collective sales goals.
- Analyzed customer feedback to identify areas for improvement in marketing or product offerings. Trained new team members in sales techniques and company protocols, fostering continuous learning.
- Ensured accurate inventory control through regular checks and updates. Applied promotional tools to build product awareness and stimulate demand. Worked within retail environments to meet or exceed sales goals.
- Resolved customer issues and concerns by actively listening and identifying root causes. Recommended specific product options to meet customer needs. Increased foot traffic and sales.
Education
Diploma - MCITP
01.2012 - 02.2012
Included is a dive deep into networking, security, databases, or software development to design and maintain complex IT solutions.
Diploma - Network Essential (N+)
01.2012 - 01.2012
Course provides foundational knowledge of networking concepts, infrastructure, security, operations, and troubleshooting.
Diploma - Laptop Hardware
01.2012 - 01.2012
Hands-on exploration of laptop components. Delve into the inner workings of laptops and develop the skills to troubleshoot, repair, and upgrade these essential devices.
Skills
Adaptability and Flexibility
Analytics and Reporting
Budgeting and Allocation
Campaign Planning and Management
Communication and Negotiation
Competitor Analysis
Computer Proficiency
Digital and Influencer Marketing
E-Commerce Director
Market Research Analysis
Pricing Strategies
Product Knowledge
Promotional planning
Sales and Stock Tracking
Team Building
Timeline
Brand Manager - Shareef Corner Trading Co.
03.2023 - Current
Director of E-Commerce - Shareef Corner Trading Co.
04.2020 - 02.2023
Business Development Manager - Shareef Corner Trading Co.
03.2017 - 02.2020
E Commerce and Marketing Specialists - Intelligent Oud Co.
02.2015 - 03.2017
Sales Associate - Miracles
10.2013 - 09.2014
Promoter - HP
03.2013 - 09.2013
Beder Institute of Information Technology - Diploma, MCITP
01.2012 - 02.2012
Beder Institute of Information Technology - Diploma, Network Essential (N+)
01.2012 - 01.2012
Beder Institute of Information Technology - Diploma, Laptop Hardware
01.2012 - 01.2012
Sales Promoter - Lenoir
07.2009 - 02.2013