Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abdullah A. Aldajaani

Riyadh

Summary

Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Key Account Manger

United Imaging Healthcare Company
08.2022 - Current
  • Key liaison between Ministry of Health (MOH), NUPCO, and public hospitals and built strategic partnership to ensure being an effective partner in the Saudi healthcare transformation ecosystem.
  • Organized and participated in industry events and conferences to network and promote company offerings to potential clients.
  • Collaborated with product development teams to tailor offerings to key account needs, enhancing product relevance and appeal.
  • Negotiated prices, terms of sales and service agreements.
  • Developed a marketing-specific plan for selling & maintenance of existing medical equipment’s for a wide selection of clients (Hospitals and Clinics) within the kingdom.
  • Analyzed existing operating model and defined target state, resulting in a long list of initiatives. Formulated a roadmap following a phased approach outlining key activities, resources, deadlines, risks, and budgets.
  • Developed a market entry assessment framework (“market disruption”) following best practices in strategy design and management to ensure alignment with business practices and national priorities.
  • Identified underperforming areas and addressed potential issues across multiple business disciplines, developing and implementing actionable solutions to drive operational excellence.
  • Supported a financial analysis study to boost sales and minimize maintenance cost via pre-solving for re-occurring issues within medical devices.
  • Performed baseline analysis on various topics relating to medical devices, digitization of processes and medical staff skills and expertise.
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problem solving.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.

Product Specialist

Arcomed (infusion pumps)
11.2020 - 08.2022
  • Provided strategic support on business execution decisions, operational success, and targets achievements based on field experience and interaction with clients.
  • Supported the development of an investment proposal estimated at (SAR +85M) for a large medical entity based on assessment of clients’ and market demand and observation of key contractual terms to deliver an attractive proposal.
  • Conducted an impact analysis to identify opportunities created by a current project and how to extend services to accommodate for raised opportunities.
  • Oversaw all aspect of a project including management, coordination, and completion of projects on time within budget and within scope by setting deadlines, assigning responsibilities, monitoring and summarizing the progress of projects.
  • Managed relationship with multiple clients assisting in the set-up, maintenance and training of medical equipment.
  • Supported the setup and training of a new medical devices for a government entity hospitals.
  • Supported clients in identifying their needs, connecting them with sectorial experts, and facilitating the knowledge transfer.
  • Supported the development of a short- and mid-term strategy to boost company’s value proposition and deliver on client needs.
  • Contributed in the adoption of digital tools to be more integrated with our clients.
  • Developed a detailed communication plan to interact with all involved clients across various entities.

Product Specialist

Techno Orbits
07.2020 - 11.2020
  • Oversaw all aspect of a project including coordination and completion of projects on time within budget and within scope by setting deadlines, assigning responsibilities, monitoring and summarizing the progress of projects.
  • Supported development of plan for maintenance of existing medical equipment’s in the inventory of the company.
  • Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.

Education

Bachelor of Biomedical Engineering - Engineering from the College of Engineering

Robert Morris University
Pittsburgh, PA
08.2019

Skills

  • Skilled negotiator
  • AutoCAD proficiency
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Bilingual in Arabic and English
  • Client engagement strategies
  • Effective cross-team communication skills
  • Account relationship development
  • Geographic territory oversight
  • Digital marketing strategy

Certification

PMP

Timeline

Key Account Manger

United Imaging Healthcare Company
08.2022 - Current

Product Specialist

Arcomed (infusion pumps)
11.2020 - 08.2022

Product Specialist

Techno Orbits
07.2020 - 11.2020

Bachelor of Biomedical Engineering - Engineering from the College of Engineering

Robert Morris University

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Abdullah A. Aldajaani