Leadership & Governance
- Served as Procurement Compliance Acting Manager, owning enterprise contract governance across all G&A procurement workstreams.
- Co-led the GEP Governance & Assurance team, overseeing reporting delivery, compliance accuracy, and operational performance.
- Chaired weekly governance meetings across procurement sectors to drive compliance, reporting accuracy, and contract oversight.
- Established and led CMF governance meetings, supporting supplier consequence management and escalation decisions.
- Engaged senior leadership across Legal, PMO, and Procurement to enforce governance frameworks and policy alignment.
- Hosted external procurement roadshow to promote NEOM's strategic opportunities and supplier collaboration.
- Played a key role in strengthening enterprise procurement governance across NEOM, improving transparency, audit readiness, and compliance performance.
Contract Workspace Compliance
- Headed the Contract Workspace Task Force, improving creation, publishing, and overall compliance rates across 12+ departments.
- Reduced backlog by 30% and increased contract workspace compliance scores by 40% through targeted remediation.
- Delivered 1:1 sessions and training workshops to 30+ buyers and contract managers, addressing recurring non-compliance trends.
- Developed visual trackers, FAQs, and governance reference tools adopted by 50+ users across NEOM.
- Implemented quarterly performance reviews with contract managers to monitor high-risk workspaces and guide corrective actions.
Reporting & Dashboards
- Designed and launched 4+ Power BI dashboards covering contract lifecycle, compliance KPIs, and workspace quality tracking.
- Automated governance metrics, reducing manual reporting time by 60% and enhancing real-time performance visibility.
- Delivered ongoing dashboard training department wide, enabling self-serve monitoring and improved compliance ownership.
- Aligned reporting structures with SAP Ariba and GEP Smart to ensure consistency, traceability, and audit readiness.
- Developed and deployed governance dashboards and frameworks supporting hundreds of active contract workspaces across NEOM.
Knowledge Transfer & Team Development
- Led full knowledge transfer of procurement governance reporting across two managed service transitions (Tech Mahindra and GEP), ensuring 100% continuity and
- Mentored new GEP team members, providing documentation, onboarding support, and quality oversight.
- Conducted quarterly feedback sessions and supported individual development goals to strengthen G&A team capabilities.
Third Party Risk Management (TPRM) & Consequence Management
- Led supplier consequence management workflows, including escalation, enforcement actions, and CMF governance tracking.
- Designed and implemented the CMF Action Tracker, enabling structured decision-making and escalation visibility.
Supplier Relationship Management (SRM)
- Issued 200+ VOC/VOS surveys via third-party platforms to support SRM across 160+ suppliers.
- Collated and reported survey outcomes to Procurement Excellence, highlighting performance gaps and supplier experience trends.
- Delivered onboarding sessions for new category managers on SRM procedures and supplier engagement frameworks.
Procurement Podcast & Communication
- Created and hosted NEOM’s "ProcurePulse" podcast, publishing 4+ episodes featuring procurement leaders including Pierre Menges.
- Introduced new formats (panel discussions, field interviews) to drive internal engagement and promote procurement transformation.