Abdulrahman Al-Dwalla
Riyadh
Summary
Senior procurement and contract management leader with over 20 years of experience in telecom, banking, and media sectors. Achieved up to 40% cost savings through large-scale procurement transformations and managed contracts exceeding SAR 100 million. Expertise in procurement strategy, commercial structuring, and contract governance, driving business value while optimizing CAPEX and OPEX. Recognized for leadership, stakeholder influence, and developing high-performing procurement teams.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Procurement & Contract Manager
Lebara Mobile KSA
Riyadh
01.2023 - Current
- Lead enterprise-wide procurement governance and contract management, ensuring alignment with CAPEX/OPEX objectives.
- Oversee the full contract lifecycle, including sourcing, tendering, negotiation, award, execution, and renewal.
- Drive procurement strategy to enhance cost efficiency, commercial value, and supplier performance.
- Strengthen vendor governance, improving SLA compliance and risk control.
- Chair procurement and tender evaluation committees, ensuring fair and compliant vendor selection.
- Establish and govern procurement and contract policies, including annual review and continuous improvement.
- Served as a key member of project evaluation committees, assessing project value and business feasibility prior to tender issuance.
- Ensure contract standardization, risk mitigation, and regulatory compliance.
- Provide executive insights enabling cost optimization, risk mitigation, and strategic decision-making.
- Lead procurement transformation initiatives to enhance efficiency, governance, and overall business performance.
- Drive alignment between procurement strategy and overall business objectives, ensuring value-driven decision-making across the organization.
Senior Procurement Manager
Lebara Mobile KSA
Riyadh
01.2020 - 01.2023
- Managed multimillion SAR procurement initiatives, delivering strong commercial outcomes.
- Led vendor negotiations, achieving cost savings and improved contractual terms.
- Delivered procurement reports covering spending, compliance, and market insights.
- Managed end-to-end RFP/RFQ processes and contract awards.
- Increased vendor compliance by 25% through SLA governance and performance monitoring.
- Achieved 15% efficiency improvement through procurement optimization.
Senior Business Support Manager
Lebara Mobile KSA
Riyadh
01.2018 - 01.2020
- Facilitated procurement and contract management for portfolio exceeding SAR 100 million annually.
- Supported vendor performance enhancements through effective SLA monitoring and governance practices.
- Assisted in reducing operational costs via budget optimisation efforts.
- Coordinated a team of four to achieve SLA adherence of 95%.
- Oversaw contracts for sales agents and distribution partners, ensuring compliance and governance enforcement.
Business Support Manager
Lebara Mobile KSA
Riyadh
05.2016 - 01.2018
- Negotiated favorable contract terms, reducing legal exposure by 10%.
- Ensured full compliance with CST telecom regulations across all contracts and commercial agreements.
- Managed RFP/RFQ processes for high-value projects, improving turnaround time by 20%.
- Managed sales agent and distribution contracts, ensuring compliance and applying contractual penalties when required.
- Supported procurement operations and cross-functional vendor coordination.
Alternative Channels & VIP Sales Manager
Lebara Mobile KSA
Riyadh
05.2015 - 05.2016
- Drove revenue growth through VIP sales channels and premium product offerings, generating SAR 2.5M in revenue.
- Served as the primary point of contact for VIP customers.
- Maintained and strengthened relationships with VIP clients.
- Built and expanded a strong VIP customer base.
- Responsible for managing 80 Points of Sales across the Central Region.
- Trained employees and partners on customer engagement and business approach techniques.
- Handled technical requests, product availability, and monitored partner and staff performance.
- Developed and implemented channel-focused tactics to achieve assigned sales and profitability targets.
- Generated total revenue of approximately SAR 2.5 million.
VIP Sales Supervisor
Mobily
Riyadh
12.2010 - 05.2015
- Led team of 8+ sales professionals, achieving annual revenues of SAR 5M+ from VIP accounts.
- Generated SAR 10M+ in revenue via vanity number auctions and premium packages.
- Reduced staff turnover by 30% through targeted training programs, improving sales KPIs by 18%.
Flagship Sales Team Leader
Mobily
Riyadh
09.2007 - 10.2010
- Managed flagship sales points, achieving 120% of sales targets consistently.
Customer Service
National Commercial Bank
09.2004 - 06.2007
- Handled 200+ daily transactions and financial operations, improving service turnaround by 15%.
Assistant Engineer
MBC Group
07.2004 - 09.2004
- Managing stations links.
- Managing satellites and live broadcasting.
- Upgraded broadcasting systems (C Band to Q Band).
Education
Master of Project Management - PMP
Everyone’s Smart University
Riyadh, 0101-2022
Bachelor of Marketing - Marketing
King Abdulaziz University
Riyadh, 0101-2013
Diploma in Telecommunications - Telecommunications
Institute of Telecom & Technology
Riyadh, 0101-2003
Skills
- Procurement strategy and transformation
- Contract governance and commercial leadership
- Cost optimization and value creation
- Strategic sourcing and vendor management
- Regulatory compliance and risk management
- Capex and opex optimization
- Procurement operations and process improvement
- Leadership and team development
- Stakeholder management and executive influence
Certification
- Executive Mini MBA in Telecom
- Mini Master in Procurement & Contract Management
- ILM Leadership & Management
- PMP Preparation Course
- Leadership Workshop
- Information Security Awareness Program
- Sales & VIP Account Management
- Through Success
- Developing Effective Supervising Skills
Accomplishments
- Achieved up to 40% cost savings across the telecom sector by leading high-value vendor negotiations, supplier consolidation, and contract optimization initiatives (Lebara).
- Negotiated and secured large-scale contracts exceeding SAR 100M in total value, ensuring favorable terms and long-term strategic partnerships (Lebara).
- Enhanced procurement governance and vendor performance by 25% through structured audits, SLA-driven evaluations, and rigorous compliance monitoring (Lebara).
- Launched B2B sales channel attracting HR & staffing firms, generating SAR 2.5M in new revenue (Lebara).
- Generated SAR 10M+ in new revenues from VIP vanity number auctions (Mobily & Lebara).
- Reduced staff turnover by 30% and improved sales KPIs by 18% through training (Mobily, 2011).
- Awarded Best Seller for RAQI Package nationwide (Mobily, 2009).
- Recognized by the CEO for top sales and customer management results (Mobily, 2007).
- Delivered SAR 1M savings by upgrading broadcasting system at MBC Group (2004).
- Led procurement governance transformation initiatives, strengthening compliance, standardization, and supplier performance across the organization.
Languages
Arabic
English
Websites, Portfolios and Profiles
https://www.linkedin.com/in/abdulrahman-aldwalla
Timeline
Senior Procurement & Contract Manager
Lebara Mobile KSA
01.2023 - Current
Senior Procurement Manager
Lebara Mobile KSA
01.2020 - 01.2023
Senior Business Support Manager
Lebara Mobile KSA
01.2018 - 01.2020
Business Support Manager
Lebara Mobile KSA
05.2016 - 01.2018
Alternative Channels & VIP Sales Manager
Lebara Mobile KSA
05.2015 - 05.2016
VIP Sales Supervisor
Mobily
12.2010 - 05.2015
Flagship Sales Team Leader
Mobily
09.2007 - 10.2010
Customer Service
National Commercial Bank
09.2004 - 06.2007
Assistant Engineer
MBC Group
07.2004 - 09.2004
Master of Project Management - PMP
Everyone’s Smart University
Bachelor of Marketing - Marketing
King Abdulaziz University
Diploma in Telecommunications - Telecommunications
Institute of Telecom & Technology