Abdulrahman Al-Dwalla
Senior Procurement & Contract Manager
Riyadh,Saudi Arabia
Summary
Seasoned procurement professional with expertise in procurement strategy, contract governance, and cost optimization. Demonstrates strong capabilities in strategic sourcing, vendor management, and regulatory compliance. Proven track record in process improvement, team development, and stakeholder management. Committed to driving organizational success through innovative procurement solutions.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Senior Procurement & Contract Manager
Lebara Mobile KSA
Riyadh
01.2023 - 04.2026
- Lead enterprise-wide procurement governance and contract management, ensuring alignment with CAPEX/OPEX objectives.
- Oversee full contract lifecycle, including sourcing, tendering, negotiation, award, execution, and renewal.
- Drive procurement strategy to enhance cost efficiency, commercial value, and supplier performance.
- Strengthen vendor governance, improving SLA compliance and risk control.
- Chair procurement and tender evaluation committees, ensuring fair and compliant vendor selection.
- Establish and govern procurement and contract policies, including annual review and continuous improvement.
- Served as key member of project evaluation committees, assessing project value and business feasibility prior to tender issuance.
- Ensure contract standardization, risk mitigation, and regulatory compliance.
- Provide executive insights enabling cost optimization, risk mitigation, and strategic decision-making.
- Lead procurement transformation initiatives to enhance efficiency, governance, and overall business performance.
- Drive alignment between procurement strategy and overall business objectives, ensuring value-driven decision-making across organization.
Senior Procurement Manager
Lebara Mobile KSA
Riyadh
01.2020 - 01.2023
- Managed multimillion SAR procurement initiatives, delivering strong commercial outcomes.
- Led vendor negotiations, achieving cost savings and improved contractual terms.
- Delivered procurement reports covering spending, compliance, and market insights.
- Managed end-to-end RFP/RFQ processes and contract awards.
- Increased vendor compliance by 25% through SLA governance and performance monitoring.
- Achieved 15% efficiency improvement through procurement optimization.
Senior Business Support Manager
Lebara Mobile KSA
Riyadh, Saudi Arabia
01.2018 - 01.2020
- Facilitated procurement and management of contracts exceeding SAR 100m annually.
- Enhanced vendor performance through SLA monitoring and governance.
- Assisted in reducing operational costs via effective budget optimisation.
- Supported team of 4 to achieve 95% SLA adherence.
- Oversaw contracts for sales agents and distribution partners for compliance and governance enforcement.
Business Support Manager
Lebara Mobile KSA
Riyadh
05.2016 - 01.2018
- Assisted in negotiating contract terms to limit legal exposure by 10%.
- Ensured compliance with CST Telecom regulations in all agreements.
- Handled RFP/RFQ processes to enhance project turnaround by 20%.
- Oversaw sales agent contracts for compliance and enforced penalties as needed.
- Supported procurement operations and coordinated with vendors.
Alternative Channels & VIP Sales Manager
Lebara Mobile KSA
Riyadh
05.2015 - 05.2016
- Facilitated revenue growth through VIP sales channels and premium product offerings generating SAR 2.5 million in revenue.
- Acted as primary point of contact for VIP customers.
- Assisted in maintaining and strengthening relationships with VIP clients.
- Supported building and expansion of strong VIP customer base.
- Managed 80 points of sales across central region.
- Trained employees and partners on customer engagement and business approach techniques.
- Handled technical requests regarding product availability and monitored partner and staff performance.
- Implemented channel-focused tactics to achieve assigned sales and profitability targets.
- Generated total revenue of approximately SAR 2.5 million.
VIP Sales Supervisor
Mobily
Riyadh
12.2010 - 05.2015
- Led team of 8+ sales professionals, achieving annual revenues of SAR 5M+ from VIP accounts.
- Generated SAR 10M+ in revenue via vanity number auctions and premium packages.
- Reduced staff turnover by 30% through targeted training programs, improving sales KPIs by 18%.
Flagship Sales Team Leader
Mobily
Riyadh
09.2007 - 10.2010
- Managed flagship sales points, achieving 120% of sales targets consistently.
Customer Service
National Commercial Bank
Riyadh
09.2004 - 06.2007
- Handled 200+ daily transactions and financial operations, improving service turnaround by 15%.
Assistant Engineer
MBC Group
Riyadh, Saudi Arabia
07.2004 - 09.2004
- Managed links between stations efficiently.
- Supported operations for satellites and live broadcasting.
- Upgraded broadcasting systems from C band to Q band.
Education
Master of Project Management - PMP
Everyone’s Smart University
Saudi Arabia 01.2021 - 12.2022
Bachelor of Marketing - Marketing
King Abdulaziz University
Saudi Arabia 04.2010 - 06.2013
Diploma - Telecommunications
Institute of Telecom & Technology
Saudi Arabia 02.2000 - 06.2002
Skills
- Procurement strategy and transformation
- Contract governance and commercial leadership
- Cost optimization and value creation
- Strategic sourcing and vendor management
- Regulatory compliance and risk management
- CAPEX and OPEX optimization
- Procurement operations and process improvement
- Leadership and team development
- Stakeholder management and executive influence
Websites
Certification
- Executive Mini MBA in Telecom
- Mini Master in Procurement & Contract Management
- ILM Leadership & Management
- PMP Preparation Course
- Leadership Workshop
- Information Security Awareness Program
- Sales & VIP Account Management
- Through Success
- Developing Effective Supervising Skills
Languages
Arabic
English
Accomplishments
- Achieved up to 40% cost savings across the telecom sector by leading high-value vendor negotiations, supplier consolidation, and contract optimization initiatives (Lebara).
- Negotiated and secured large-scale contracts exceeding SAR 100M in total value, ensuring favorable terms and long-term strategic partnerships (Lebara).
- Enhanced procurement governance and vendor performance by 25% through structured audits, SLA-driven evaluations, and rigorous compliance monitoring (Lebara).
- Launched B2B sales channel attracting HR & staffing firms, generating SAR 2.5M in new revenue (Lebara).
- Generated SAR 10M+ in new revenues from VIP vanity number auctions (Mobily & Lebara).
- Reduced staff turnover by 30% and improved sales KPIs by 18% through training (Mobily, 2011).
- Awarded Best Seller for RAQI Package nationwide (Mobily, 2009).
- Recognized by the CEO for top sales and customer management results (Mobily, 2007).
- Delivered SAR 1M savings by upgrading broadcasting system at MBC Group (2004).
- Led procurement governance transformation initiatives, strengthening compliance, standardization, and supplier performance across the organization.
Timeline
Senior Procurement & Contract Manager
Lebara Mobile KSA
01.2023 - 04.2026
Master of Project Management - PMP
Everyone’s Smart University
01.2021 - 12.2022
Senior Procurement Manager
Lebara Mobile KSA
01.2020 - 01.2023
Senior Business Support Manager
Lebara Mobile KSA
01.2018 - 01.2020
Business Support Manager
Lebara Mobile KSA
05.2016 - 01.2018
Alternative Channels & VIP Sales Manager
Lebara Mobile KSA
05.2015 - 05.2016
VIP Sales Supervisor
Mobily
12.2010 - 05.2015
Bachelor of Marketing - Marketing
King Abdulaziz University
04.2010 - 06.2013
Flagship Sales Team Leader
Mobily
09.2007 - 10.2010
Customer Service
National Commercial Bank
09.2004 - 06.2007
Assistant Engineer
MBC Group
07.2004 - 09.2004
Diploma - Telecommunications
Institute of Telecom & Technology
02.2000 - 06.2002