ABDUL SAMEER
Buraidah,05
Summary
Experienced with coordinating and dispatching courier services, ensuring efficient and timely deliveries. Utilizes effective communication and organizational skills to manage logistics and solve problems. Knowledge of route optimization and team collaboration for seamless operations.
Overview
4
4
years of professional experience
Work History
Delivery Associate
Shipa Delivery
12.2019 - 01.2021
- Maintained accurate records of courier schedules and availability, minimizing delays in dispatching assignments.
- Resolved customer issues promptly, leading to increased satisfaction rates and repeat business.
Delivery Associate
Fetcher
01.2017 - 11.2019
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Improved overall customer satisfaction rates by addressing inquiries promptly and resolving concerns in a professional manner.
- Verified package information to check for accuracy and completeness.
- Contacted customers to confirm delivery details and locations.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
NARAYANA JUNIOR COLLEGE
HYDERABAD,INDIASkills
- Customer Service-oriented
- Strong multitasking
- Quick learner
- Reliability and punctuality
Languages
Arabic
Upper intermediate (B2)
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Timeline
Delivery Associate
Shipa Delivery
12.2019 - 01.2021
Delivery Associate
Fetcher
01.2017 - 11.2019
High School Diploma -
NARAYANA JUNIOR COLLEGE