Highly organised and resilient professional with extensive expertise in administrative procedures, decision making, and leadership. Proficient in IT infrastructure understanding, operations management, and Microsoft Office suite. Demonstrates exceptional skills in virtual communication, project management, records management, and policy implementation. Adept at IT troubleshooting and maintaining discretion and confidentiality. Committed to delivering professional correspondence and thorough reporting and documentation.
Configuring testing and troubleshooting network components.
Network services Installation, configuration and troubleshooting under windows OS.
Network routing, static and dynamic.
Administrating and configuring windows 2003 active directory domain. Managing and maintaining windows server 2008 Environment.
Wireless access points configuration. Server administration.
LAN and MAN connectivity supporting
Plan, organize, direct control the use of computer hardware, operating systems and applications software.
Monitor the operation and the performance of computer hardware and software.
Ensure efficient performance of hardware and software equipment
Periodic maintenance for all computer equipment’s including software and Antivirus updates.
Training office staff on new software and resolving day -to-day problems.
Instruction Maintenance courses.
Manage the internal systems, which include windows servers, and DSL connections, firewalls, and windows workstations
MCP, MCSA, MCSE, MCTS, ITILF, COBIT5, ISO 7001
Windows Server 2012 Active Directory Domain Service (2014)
Microsoft Innovation Centre
Windows Server 2012 Hyper-V (2014)
Microsoft Innovation Centre
Short Course On MCSE 2003 (2007)
Gatestech Institute
Network Design – Telecommunication Training Center (2005)
Sudatel Corporation
Basics & Computer Skills + Principles of Programming (2002)
University of Khartoum
VMware Horizon VDI deployment (2021)
horizon
Admin Concepts and Cloud Services (2024)
Microsoft
Microsoft Certified Technology Specialist (MCTS) (2008)
Windows Server 2008
Microsoft Certified Systems Engineer (MCSE) (2007)
Windows Server 2003
Microsoft Certified Systems Administrator (MCSA)+
Messaging (2007)
Microsoft Certified Professional (MCP) (2007)
ITIL Foundation Certificate in it Service Management (2016)
COBIT 5 Foundation (2016)