AMAL ALJASIR
Human Resources Business Partner
Riyadh
Summary
Well-qualified HR leader skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across CAMCO company environments.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Human Resources Business Partner
RATP Dev - Capital Metro Company (CAMCO) Riyadh Metro Project Operation and Maintenance
Riyadh
03.2023 - Current
- Directing the investigation to address employee complaints, claims of discrimination, harassment, and other critical matters..
- Collaborated with leadership to assess and improve policies across board.
- Monitor the staff's performance review; collaborate with the department's heads to create a development strategy for a poor rating employees.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Collaborate together with the talent acquisition manager to meet the criteria, finish the hiring process, and oversee the entire onboarding of new employees.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Distributed employee engagement surveys to identify areas of improvement.
Human Resources Supervisor
RATP Dev - Capital Metro Company ( CAMCO) Riyadh Metro Project Operation and Maintenance
Riyadh
07.2021 - 02.2023
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Managed the company's payroll, wages, benefits programs, special events, and outings and meetings for team-building, along with deductions and increments.
- overseeing and maintaining track of the HR database's updates, which include information on new and current employees, benefit modifications, and other specifics.
- Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
- Created and implemented onboarding tools and procedures aiming to improve the onboarding process and reach a high level of efficiency.
- Ensured compliance with policies, procedures, and reporting standards within HR and other departments.
Human Resources Onboarding Specialist
RATP Dev - Capital Metro Company ( CAMCO) Riyadh Metro Project Operation and Maintenance
Riyadh
10.2018 - 06.2021
- Managing and implementing the onboarding procedure for all new hires and ensuring that best practices are followed by monitoring new joiner feedback
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Administrative HR Assistant
Nayyara Injazat CO.
Riyadh
05.2016 - 09.2018
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Answered and redirected incoming phone calls for office.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Coordinated employee relocation processes.
Senior Sales Officer
BUPA ARABIA HEALTH INSURANCE CO.
Riyadh
03.2015 - 03.2016
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Created and implemented successful sales campaigns to drive leads and increase sales.
Education
Bachelor of Arts - English Language And Literature
BACHELOR’S DEGREE OF ENGLISH
KSA 01.2010 - 12.2014
Skills
Conducting employee surveys
Managing employee relations
Optimizing performance
Enthusiast to acquire modern and new skills and trends within work environment
Benefits administration
Integrating policies
Certification
SHRM-CP - SHRM Certified Professional
Quote
When I look back on my past and think how much time I wasted on nothing, how much time has been lost in futilities, errors, laziness, incapacity to live; how little I appreciated it, how many times I sinned against my heart and soul—then my heart bleeds. Life is a gift, life is happiness, every minute can be an eternity of happiness!
Fyodor Dostoevsky
Timeline
SHRM-CP - SHRM Certified Professional
06-2023
Human Resources Business Partner
RATP Dev - Capital Metro Company (CAMCO) Riyadh Metro Project Operation and Maintenance
03.2023 - Current
Human Resources Supervisor
RATP Dev - Capital Metro Company ( CAMCO) Riyadh Metro Project Operation and Maintenance
07.2021 - 02.2023
Human Resources Onboarding Specialist
RATP Dev - Capital Metro Company ( CAMCO) Riyadh Metro Project Operation and Maintenance
10.2018 - 06.2021
Handling Irate Customer
07-2018
Communicating with Influence
06-2018
Effective Business Writing
05-2018
Administrative HR Assistant
Nayyara Injazat CO.
05.2016 - 09.2018
Senior Sales Officer
BUPA ARABIA HEALTH INSURANCE CO.
03.2015 - 03.2016
Bachelor of Arts - English Language And Literature
BACHELOR’S DEGREE OF ENGLISH
01.2010 - 12.2014