Ammar Eskander
Jeddah,Saudi Arabia
Summary
Highly Focused and professional Operations Officer with 2 years of total experience in insurance Industry. developer of teams and operational processes focused on substantial growth objectives, my goal is to obtain a position where my experience, skills, and knowledge would affectively be used to achieve company's goals and objectives.
Overview
2
2
years of professional experience
2
2
Certification
Work History
General Insurance Officer
Concord Insurance Brokerage
Jeddah
04.2023 - 11.2023
- Receiving the insurance request by the sales department and directing the customer/sales representative to make the appropriate insurance according to the company’s activities
- Client risk analysis
- Fill out the broker's document to specify the details of the risks and conditions and determine the target price
- Identify insurance companies that are willing to insure this type of activity
- Receiving price offers from insurance companies (at least 4 offers)
- Review the conditions and the accuracy of the data attached to the price offer
- Add or modify some conditions and exceptions
- Making a technical comparison between price offers received from insurance companies
- Preparing a presentation explaining the prices and conditions between insurance companies and making recommendations
- Sending a letter of Confirmation to issue the policy to the insurance company
- During the validity period of the policy, additions and cancellations are made, invoices are entered, and there is continuous follow-up with the client
- Receiving claims from the client, reviewing the documents related to the claim, and sending them after the documents are completed to the insurance company
- Follow up with the insurance company's claims department
- Two months before the policy expiry period (Renewal), an authorization letter with an updated date is requested from the client and the loss rate is requested from the current company
- After preparing all the documents, pricing is requested from the insurance companies
Motor Insurance Officer - Leasing Dep.
Concord Insurance Brokerage
Jeddah, Saudi Arabia
06.2022 - 04.2023
- Proactively identified and solved complex problems that impacted operations management and business direction
- Enhanced customer satisfaction ratings by resolving issues efficiently
- Exceptional leader and developer of teams and operational processes focused on substantial growth objectives
- Leading a team of operation officers to manage one of the biggest accounts in Motor leasing field (TAJEER Group)
- Responsible for renewing Motor insurance for finance leased to individuals (Tajeer Finance).
Operation Internship
MarshMcLennan
Jeddah
01.2022 - 04.2022
- Learn and develop the skills of the operations officer in the general and medical departments
Education
Diploma - Insurance
- Graduate with GPA [4.85]
Skills
- Microsoft office
- Fast learner
- Proactive team player
- Computer-savvy
- Client needs analysis
- Relationship development
- Time management
- Problem-solving
- Communication skills
Certification
- Certificate Level , The Chartered Insurance Institute
- 40 CII Credits In Diploma Level , The Chartered Insurance Institute
- Certified IFCE, The Financial Academy
October 2022 — October 2022 - Certificate of 35 credit hours in PMP, King abdulaziz university
January 2023 — February 2023 - Combating Money Laundering and terrorist financing , Gence training & consultancy
June 2022 — June 2022 - Anti-fraud in Insurance , Gence training & consultancy
June 2022 — June 2022 - Cybersecurity Awareness Webinar , Sahara Net
June 2022 — June 2022 - Time Management , Leap to success
October 2022 — October 2022 - Communication Skills , Leap to success
November 2022 — November 2022 - Effective Business Writing , Leap to success
November 2022 — November 2022
References
References available upon request.
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