Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Awards
Timeline
CustomerServiceRepresentative

ANOOP NAIR

Senior Development Specialist
Riyadh,Kingdom of Saudi Arabia

Summary

Experienced Senior Development Specialist with over 17 years in retail banking and corporate banking IT services. Excellent reputation for resolving problems and improving customer satisfaction. Proven senior level experience in Technical Lead and software development life cycle with a track record of delivering against targets & objectives. Extensive knowledge of requirement analysis and IT project management with a service-oriented approach to IT processes and methodologies. Maintains strict adherence to prescribed development milestones and quality assurance levels. Expert at leveraging diverse teams to produce revolutionary and successful solutions.

Overview

17
17
years of professional experience
10
10
years of post-secondary education
2
2
Certifications

Work History

Senior Development Specialist

THE SAUDI BRITISH BANK (SABB) - HSBC BANK SAUDI ARABIA
Riyadh , Saudi Arabia
2011.02 - Current
  • Worked as SME for Debit Card, Salary Card and Bill payment module during migration as part of SABB-Alawwal Banks merger.
  • Liaised between business and technology units to manage delivery schedules for applications.
  • Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance system for users.
  • Introduced agile methodologies and effective development best practices to division to enhance GL reconciliation system for operation team.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
  • Trained and managed team of 6 developers and discussed issues in order to provide resolution and apply best practices.
  • Documented all software development methodologies in technical manuals to be used by developers in future projects.
  • Subject Matter Expert (SME) of various systems, Payment systems (SADAD Bill Payment, WPS Salary Payment, VISA Direct, Direct Debit and Dividend Distribution), Inward Cheque Clearing, ApplePay, Debit Card Services, GL Reconciliation, EDesk+ Kiosk, and Merchant Acquiring/Clearing.

Senior Software Engineer

HSBC SOFTWARE DEVELOPMENT CENTRE
Pune , India
2005.06 - 2011.02
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
  • Improved system performance by rigorous performance testing and resolving bugs.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Documented all software development methodologies in technical manuals to be used by Software developers in future projects.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
  • Implemented Online ATM card pin reset system that led 3% of operational cost by eliminating conventional printing method.

Technology Specialist

PM AM IT SERVICES PVT. LTD
Mumbai , India
2003.12 - 2005.06
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
  • Supported Data migration from Microsoft technologies to IBM systems to prepare reports for data analysis.
  • Developed software to generate and print Insurance policy documents
  • Authored code fixes and enhancements for inclusion in future code releases and patches.

Education

MBA - Human Resources Management

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
New Delhi, India
2005.01 - 2009.12

Master of Science - Computer Science

BHARATHIAR UNIVERSITY
Tamilnadu, India
2001.09 - 2003.08

Bachelor of Science - Computer Science

MAHATMA GANDHI UNIVERSITY
Kerala, India
1998.07 - 2001.06

Skills

IT Project management

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Accomplishments

  • Successfully migrated the Debit Card, Salary Payment and Bill payment modules from Alawwal Bank to SABB as part of the Merger of both Banks, acted as Subject Matter Expert (SME).
  • Collaborated with team of 6 in the development of Edesk+ implementation
  • Supervised team of 6 staff members.
  • Successfully implemented the automation of Network settlement (VISA & Master Card) and Credit Card reconciliation.
  • Successfully implemented the ApplePay services for the Credit and Debit Card services. With fully functional automation of Token life cycle. SABB is the first bank to implement the fully automated Token life cycle.
  • Developed and implemented corporate salary card system that increased the market share by 5% and issued 100K cards in less than one year.
  • Successfully implemented the VISA Direct (Payment channel from VISA).

Software

Programming/Development

RPG III , RPG IV (RPGLE),SQL RPGLE, SQL/400, CL/400 , CLLE and DB2/400

Certification

Scrum Master

Awards

  • Thank You” award from SABB-Alawwal Merger team for the recognition of the consistent leading performance during migration of Alawwal bank to SABB (Jan 2021).
  • Achievement” award in recognition of the successful implementation of the SABB American Express Commercial Card (Jan 2019).
  • Thank You” award from Retail Banking Business Entity for the recognition of the consistent leading performance (Aug 2016).
  • Achievement” award in recognition of the successfully issuance of 100K Corporate Salary Card in less than 1 year (Dec 2015). From Corporate Banking
  • Achievement” award in recognition of the successful implementation of the VISA Debit Card (Jun 2013).
  • Certificate of Appreciation” award in recognition of the successful implementation of SADAD Bill payment system (Sep 2009).
  • Certificate of Appreciation” award in recognition of the successful implementation of SABB EMV chip card solution (Nov 2009).

Timeline

Scrum Master

2018-02

Prince 2 Practitioner

2018-02

Senior Development Specialist

THE SAUDI BRITISH BANK (SABB) - HSBC BANK SAUDI ARABIA
2011.02 - Current

Senior Software Engineer

HSBC SOFTWARE DEVELOPMENT CENTRE
2005.06 - 2011.02

MBA - Human Resources Management

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
2005.01 - 2009.12

Technology Specialist

PM AM IT SERVICES PVT. LTD
2003.12 - 2005.06

Master of Science - Computer Science

BHARATHIAR UNIVERSITY
2001.09 - 2003.08

Bachelor of Science - Computer Science

MAHATMA GANDHI UNIVERSITY
1998.07 - 2001.06
ANOOP NAIRSenior Development Specialist