Arif Tajammul
Jeddah
Summary
Perceptive Systems Analyst with a talent for crafting innovative IT solutions and enhancing existing systems through the integration of new features. Drives business productivity and efficiency by leveraging technical expertise to develop insightful solutions that align with current industry practices. Identifies opportunities for improvement and implements strategic initiatives that optimize operational performance. Collaborates with cross-functional teams to ensure seamless integration and successful project outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
System Analyst
Saudi Radwa Food Company
03.2019 - 08.2024
- Assisted in the creation and documentation of business processes and module configurations
- Trained users on features and benefits of Microsoft Dynamics AX / Dynamic 365 Solution
- IT Assets Management (DY365) module implementation and maintenance.
- Collaborated with cross-functional teams to develop system solutions tailored to business needs.
- Provided technical support for end-users, resolving issues promptly and effectively.
- Enhanced user experience through the implementation of interface updates and usability improvements.
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
IT Operations Manager
ENOM Soft
01.2014 - 11.2018
- Optimized resource utilization with effective capacity planning strategies, ensuring alignment with business demands.
- Implemented scalable cloud-based solutions that improved flexibility and accessibility for end-users across the organization.
- Reduced operational risks by conducting periodic system audits and vulnerability assessments.
- Managed a high-performing team of IT professionals, providing consistent coaching and development opportunities to drive performance.
- Ensured maximum system uptime by proactively monitoring and maintaining critical IT systems.
- Developed disaster recovery plans, ensuring seamless continuity of operations in case of unforeseen events.
Assistant IT Manager
ACME Technologies
02.2010 - 12.2013
- Led a team of technicians in providing top-notch end-user support, fostering a positive work environment that encouraged professional growth.
- Designed and implemented a disaster recovery plan, minimizing potential downtime in the event of unforeseen circumstances.
- Coordinated cross-functional teams during major system upgrades, ensuring minimal disruption to daily operations while achieving targeted outcomes.
- Spearheaded the migration to cloud-based services, enhancing scalability and flexibility while reducing overall operational expenses.
- Resolved complex technical issues by leveraging strong analytical and problem-solving skills, ensuring minimal impact on productivity levels.
- Enhanced network security by implementing comprehensive vulnerability assessments and risk mitigation strategies.
Education
Masters in Business Administration -
Hamdard University
07.2011
Bachelors of Science - Computer Science
Preston University
10.2005
Bachelors of Commerce - Audit & Finance
Karachi University
12.2001
Skills
- Business Process Analysis
- Network performance monitoring
- Digital Transformation
- Operation system software
- Service-Oriented Architecture
- Web Services
- Application Integration
- Network Administration
- SQL Proficiency
- Functional specifications
- Project Management
- ITIL Framework
Certification
- Certificate in Accounting and Taxation 2018
- IELTS 6.0 2023
- MCP, MCSE 1999
- Power BI Certificate 2023
- SAP FICO 2018
- WES ECA 2023
- Web page designing and development
Languages
Urdu
Native language
English
Advanced
C1
Arabic
Elementary
A2
Timeline
System Analyst
Saudi Radwa Food Company
03.2019 - 08.2024
IT Operations Manager
ENOM Soft
01.2014 - 11.2018
Assistant IT Manager
ACME Technologies
02.2010 - 12.2013
Masters in Business Administration -
Hamdard University
Bachelors of Science - Computer Science
Preston University
Bachelors of Commerce - Audit & Finance
Karachi University
- Certificate in Accounting and Taxation 2018
- IELTS 6.0 2023
- MCP, MCSE 1999
- Power BI Certificate 2023
- SAP FICO 2018
- WES ECA 2023
- Web page designing and development
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