Summary
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative
Emad Alnami

Emad Alnami

Riyadh,Riyadh Region

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Digital Transformation Officer

Abunayyan Holding
Riyadh
01.2023 - Current
  • Develop a clear and compelling digital strategy for the company's future
  • Ensure that digital initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation
  • Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models
  • Build, manage, and continue to the digital innovation ecosystem, both internal and external
  • Identify new tools (AI, digital, CRM) that can support and enhance our solutions
  • Liaised with service users to ascertain necessary system improvements.
  • Managed technology resources within department budgets.
  • Recruited and trained system analysts, programmers, and engineers.
  • Analyzed system and software requirements to meet operational needs.

Sales Development Analyst (Part time job)

Bayzat
Riyadh
10.2022 - 01.2023
  • Meet and exceed quotas of calls, presentations, and sales-qualified leads
  • Conduct daily cold-calling and online lead-generation activities to maintain a funnel of active leads and follow up as required
  • Manage prospects from lead generation through demos with the ability to articulate value propositions, navigate objections, and foster relationships
  • Work closely with the entire sales organization to accelerate the sales cycle and extend our reach into target accounts
  • Use Salesforce.com to maintain and report on SDA activity and metrics
  • Fully understand, articulate, and sell all Bayzat products & services
  • Internalize the Bayzat mission and vision
  • Participate in regular company and office meetings to share progress, identify blockers, and drive resolution


Young Professionals Program (YPP)

SAP
Online
08.2022 - 10.2022

Commercial Associate

Retailo
Riyadh
02.2022 - 08.2022
  • Own and execute the end-to-end buying cycle (from PO placement to inbounding of the goods on the platform with more than 18 vendor
  • Works closely with different functions (Operations, Finance, App- Merchandizing) to ensure there are no hiccups in the inbounding process - Optimizes sourcing procedures to attain maximum efficiency
  • Ensures target numeric and weighted availability of assigned portfolio consistently - Remains in close coordination with counterparts in other markets to take advantage of imperfect market information
  • - Analyzes and tracks buying prices and delivers savings on the overall portfolio through proactive market research
  • Communicated with vendors and suppliers to negotiate contracts for ongoing product orders.
  • Established trusting relationships with suppliers, customers, and colleagues to boost rapport.
  • Ordered supplies, replenished stock, and maintained inventory for the department.
  • Registered information and updated records on the database to determine accuracy.

Sales Trainee

Nestle
Jeddah
09.2021 - 10.2021

Marketing Intern

Restart
Jeddah
02.2021 - 04.2021

Marketing Intern

Saudi Airlines
Jeddah
01.2021 - 04.2021

Education

Bachelor of Business Administration - Business Management, Marketing

Yanbu University College
Yanbu, Medina Region
09.2016 - 06.2021

Diploma - Comprehensive Marketing Training

Mastery Academic
Online
06.2021 - 07.2021

Skills

  • Data Analysis
  • Leadership
  • Power BI
  • Excel proficiency
  • Business Development
  • Teamwork
  • Fast Learning
  • Communication
  • Critical Thinking
  • Problem-Solving
  • Active Learning

Certification

• McKinsey Forward Program

• SAP Certified Application Associate - SAP S/4HANA Cloud (public) implementation with SAP Activate" 2022
• SAP Certified Application Associate - SAP SuccessFactors Employee Central Core 2022
• Learning Excel: Data Analysis from LinkedIn Learning
• The Non-Technical Skills of Effective Data Scientists from LinkedIn Learning

Languages

English
Advanced
Arabic
Native

Timeline

Digital Transformation Officer

Abunayyan Holding
01.2023 - Current

Sales Development Analyst (Part time job)

Bayzat
10.2022 - 01.2023

Young Professionals Program (YPP)

SAP
08.2022 - 10.2022

Commercial Associate

Retailo
02.2022 - 08.2022

Sales Trainee

Nestle
09.2021 - 10.2021

Diploma - Comprehensive Marketing Training

Mastery Academic
06.2021 - 07.2021

Marketing Intern

Restart
02.2021 - 04.2021

Marketing Intern

Saudi Airlines
01.2021 - 04.2021

Bachelor of Business Administration - Business Management, Marketing

Yanbu University College
09.2016 - 06.2021

• McKinsey Forward Program

• SAP Certified Application Associate - SAP S/4HANA Cloud (public) implementation with SAP Activate" 2022
• SAP Certified Application Associate - SAP SuccessFactors Employee Central Core 2022
• Learning Excel: Data Analysis from LinkedIn Learning
• The Non-Technical Skills of Effective Data Scientists from LinkedIn Learning

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Emad Alnami