FARHAN SARFRAZ

Company Overview: Juice & Dairy products Manufacturer Company

• Yearly Budgeting CAPEX & OPEX for whole Fleet - Trucks, Cars, Forklift & BTs.
• Monitoring Vehicle maintenance to ensure better operational efficiency
• Establish and monitor purchasing, operational and replacement strategies, and practices for most cost-effective operation
• Training modules for vehicle and equipment Operation
• Developing strategies for better fuel efficiency with controlled consumption
• Maintaining complete TGA regulation of all vehicles
• Implemented 100% Preventive maintenance with cost effective & timely of all vehicles with outsource Vendor.
• Implemented Advance tracking system for proper control of User & Vehicle activities for better productivity.
• Assured less Breakdown & Off-road vehicle for Maximum vehicle availability
• Proper Planning for MVPI/Registration/ Operation card renewal process to avoid violation
• Assured Operation expenses under Monthly budget

Company Overview: Rental & Operational Leasing Vehicle Company

• Repair & Operation of 500 Commercial vehicles operated in West & South region
• Maintaining complete Transport Authority regulation of all vehicles
• Focus on Maximum Customer & Company vehicle availability
• Regular & timely Preventive Maintenance for all vehicles
• Breakdown support on Road/Remote area through Mobile service Van with minimum lead repair time
• Operational expense within the approved budget
• Coordination with Insurance company for accidental repair & claim timely
• Coordination with GRO for settlement of Accident report with Traffic police & Najm requirements
• 100 % Operation Card, MVPI & Registration renewal done for all vehicles
• Regular interaction with Customers for better CSI
• Warranty settlement with Vendors like Juffali, Al Yemni, Thermoking, & CGS

Company Profile: School, Hajj & Umrah Vehicles Fleet Owner Company.

• Service Support with Manpower of 80 people for Fleet of 2000 buses
• Regular Preventive & Corrective Preventive Maintenance for all buses
• Breakdown support on road through Mobile service Van
• Proper stock of Spare part at our regional store from Supply chain -HQ, Makkah
• Yearly MVPI passing of all buses.
• Tatweer related complaints resolved 100% on daily basis
• Implemented fully equipped Workshops in region for better coverage for service support.

Company Overview: Commercial Vehicle Manufacturing Company

• Overseeing After sales service for 5 Dealers in Maharashtra, India
• Handling Major Customer Complaints
• Quick Warranty Settlement
• Monitoring of Paid Jobs, Spare parts & Oil Consumption
• Coordination of Service Promotional Activities
• Evaluation of Existing Dealers as per Company Norms
• CSI Survey for better Service quality
• Involved with Dealer development team for scouting New Dealers, LGOs & ASCs