Faroze Ahmad
Srinagar,India
Summary
Reliable Area Manager able to thrive in high-volume, fast-paced environments.
Results-driven Area Manager with knack for boosting team performance and streamlining operations. Spearheaded initiatives that improved
customer satisfaction and increased regional sales. Known for fostering productive work environments and driving continuous improvement.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Area manager
Daily Food ( Maestro Pizza )
Makkah, Mecca Region
05.2018 - Current
- Promoted a positive work environment which increased employee retention rate.
- Supervised daily store operations, ensuring optimal customer service delivery.
- Handled crisis situations promptly and efficiently, minimizing potential risk or damage.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Developed marketing plans to support department strategies.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
- Analyzed sales reports to identify trends and update strategies.
- Implemented cost-effective measures, resulting in significant savings for the company.
- Monitored competition closely, staying ahead in market trends and consumer behavior.
Education
Bachelor of Arts -
Kashmir University
Srinager 01.2011 - 06.2015
Skills
- Decision-Making proficiency
- Accountability and responsibility
- KPIs mastery
- Leadership excellence
- P and L accountability
- Area sales reporting
- Customer Service
- Product knowledge
- Business development
- Performance Management
- Epicor ERP
- Succession planning
- Market research methodologies
Languages
English
Upper intermediate
Arabic
Elementary
Affiliations
- Cricket
Accomplishments
Area manager employee of the year 2024 in overall KSA
Certification
Employee of the year 2024 in daily food KSA
Timeline
Area manager
Daily Food ( Maestro Pizza )
05.2018 - Current
Bachelor of Arts -
Kashmir University
01.2011 - 06.2015