Abdulrahman Abdulaziz Al-Dhufairi
Summary
A dedicated Business Administration graduate with over 3 years of experience at Jarir Bookstore. Proven track record in employee relations, conflict resolution, and operational support. Highly skilled in Saudi Labor Law, recruitment processes, and staff onboarding. Seeking a Human Resources position to leverage my expertise in administrative management and organizational development.
Overview
3
3
years of professional experience
Work History
Sales & Customer Service Associate
Jarir Bookstore
10.2020 - 03.2024
- Contributed to Increasing sales performance and consistently achieving monthly sales targets
- Ensured product quality control, availability, and professional presentation to enhance the overall customer shopping experience
- Handled customer complaints and after-sales services efficiently, and maintaining high levels of customer satisfaction and loyalty
- Applied quality management principles and maintain high standards of service and employee satisfaction.
Education
BBA - Business Administration
University of Hafr Al-Batin
Hafar Al-Batin 01.2023
Skills
Saudi Labor Law
Risk Mitigation
Microsoft Office
AI-driven HR tools
Data Analysis
Effective communication
Teamwork
Problem-solving
Time management
Organizational skills
Adaptation
Continuous learning
Skill development
Certifications And Courses
- Human Resources Management
- Saudi Labor Law & Regulations
- Quality Management
- Risk Management
- Operations Management
- Professional Interviewing Skills
- AI in Human Resources Management
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Sales & Customer Service Associate
Jarir Bookstore
10.2020 - 03.2024
BBA - Business Administration
University of Hafr Al-Batin