Futoon Abdulaziz Al Shehri
Jeddah
Summary
Fresh law school graduate – a Customer Service representative with an experience for over 3 years in different industries during study jurney. Seeking challenging opportunity to work in a Legal team, Customer Service or management position in operation level.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Patient Experience Officer
My Clinic
Jeddah
05.2022 - Current
- booking appointments and scheduling treatment plan for the patients.
- dealing with insurance companies by sending requests and receiving approvals for the patients.
- Cover all clinics departments (cardiology-internal-dental,laboratory etc..).
- managing Emergency department in night shift, preparing code blue patient's information and medical reports to paramedic team.
- Pretty good knowledge about blood tests and x-ray types.
Front Office Assistant
Intercontinental IHG Hotel
Jeddah
12.2021 - 05.2022
- Manage big companies and groups reservations (Room, Suites & Halls)
- Lead the room service & housekeeping teams
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Senior Sales
Bateel / Jeddah KSA
Jeddah
12.2020 - 11.2021
- Communicate with the ware house in order to provide the branch with our needs
- Making schedule for the employees shifts
- Managing and handling all client complains
- Providing the management with a fully detailed report containing the sales and inventory
- Utilized multiple marketing strategies to improve profitability.
Education
Bachelor - Law
King Abdulaziz University.
Jeddah 10.2019 - 08.2023
Skills
1 Problem Analysis & Problem Solving
Certification
Case preparation - [king Abdulaziz universty]
Timeline
Case preparation - [king Abdulaziz universty]
10-2022
Patient Experience Officer
My Clinic
05.2022 - Current
Front Office Assistant
Intercontinental IHG Hotel
12.2021 - 05.2022
Senior Sales
Bateel / Jeddah KSA
12.2020 - 11.2021
Defense skills in court - [Technical and Vocational Training Corporation]
04-2020
Bachelor - Law
King Abdulaziz University.
10.2019 - 08.2023
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