Futoon Abdulaziz Al Shehri
Jeddah
Summary
Fresh law school graduate – a Customer Service representative with an experience for over 3 years in different industries during study jurney. Seeking challenging opportunity to work in a Legal team, Customer Service or management position in operation level.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Patient Experience Officer
My Clinic
Jeddah
2022.05 - Current
- booking appointments and scheduling treatment plan for the patients.
- dealing with insurance companies by sending requests and receiving approvals for the patients.
- Cover all clinics departments (cardiology-internal-dental,laboratory etc..).
- managing Emergency department in night shift, preparing code blue patient's information and medical reports to paramedic team.
- Pretty good knowledge about blood tests and x-ray types.
Front Office Assistant
Intercontinental IHG Hotel
Jeddah
2021.12 - 2022.05
- Manage big companies and groups reservations (Room, Suites & Halls)
- Lead the room service & housekeeping teams
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Senior Sales
Bateel / Jeddah KSA
Jeddah
2020.12 - 2021.11
- Communicate with the ware house in order to provide the branch with our needs
- Making schedule for the employees shifts
- Managing and handling all client complains
- Providing the management with a fully detailed report containing the sales and inventory
- Utilized multiple marketing strategies to improve profitability.
Education
Bachelor - Law
King Abdulaziz University.
Jeddah 2019.10 - 2023.08
Skills
1 Problem Analysis & Problem Solving
2 Leadership skills
3 Team work
4 Professionalism
Certification
Case preparation - [king Abdulaziz universty]
Timeline
Case preparation - [king Abdulaziz universty]
2022-10
Patient Experience Officer
My Clinic
2022.05 - Current
Front Office Assistant
Intercontinental IHG Hotel
2021.12 - 2022.05
Senior Sales
Bateel / Jeddah KSA
2020.12 - 2021.11
Defense skills in court - [Technical and Vocational Training Corporation]
2020-04
Bachelor - Law
King Abdulaziz University.
2019.10 - 2023.08