Hajer Al Kulaiib

Saudi Airline catering.

• applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Maintained database systems to track and analyze operational data.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Implemented cost-saving measures, significantly reducing operational expenses.
• Led successful project and funcation completions under tight deadlines, coordinating effectively across multiple teams.
• Generated reports detailing findings and recommendations.
• Evaluated customer needs and feedback to drive product and service improvements.

• Employee Records Management: Managed and updated employee records and databases.
• Documentation Processing: Managed and processed all required documentation, including contracts and non-disclosure agreements.
• HR Support: Provided support for employee HR-related issues.
• Performance Appraisals: Participated in performance appraisal processes, collecting feedback from line managers.
• Recruitment Coordination: Collaborated with the recruitment team to identify job vacancies, apply for job vacancies, and facilitate the hiring process.
• Travel & Payroll Administration: Managed employee travel orders, promotions forms, and payroll administration.
• HR Coordination: Coordinated with the HR department to prepare organization charts and manage the transfer process.
• Onboarding & Training: Managed the onboarding process for new hires, including orientation and training.
• Offboarding: Conducted exit interviews and managed offboarding processes.

• Send approval requests to insurance companies and provide them with the required information.
• Ensure the patient receives medical service.