Hamze Al Manfi
Captain Waiter
Tripoli
Summary
Highly efficient Captain Waiter with solid front-end operations and staff management expertise. Played key role in restaurant's 95 % reduction in worker absenteeism. Superb motivational and communications skills fostered collaborative work environment.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Captain Waiter
Masaya Zaman
Beirut
09.2018 - Current
Captain Waiter
Fayrouz
Kuwait
11.2016 - 08.2018
Waiter
Faraya Mazar Hotel
Faraya
07.2016 - 09.2016
Captain Waiter
Hotel Royel Dbayeh
Beirut
06.2015 - 12.2015
Waiter
Al Shalal Restaurant
Ouyoun El Samak
06.2014 - 08.2014
Education
TS2 - Hotel Management
Mehanie Wadi Khaled
Akkar, Lebanon 09.2014 - 07.2016
Thechnical Baccalaureate -
American University College
Lebanon 09.2011 - 06.2014
Technical Brevet - Hotel Management
AUC
Tripoli, Lebanon 09.2009 - 06.2011
Skills
Menu presentation
Daily specials memorization
Upselling techniques
Food and beverage pairings
Compliance standards
Cash handling
Food assembly
Kitchen staff coordination
Quality control
Guest relations management
Timeline
Captain Waiter
Masaya Zaman
09.2018 - Current
Captain Waiter
Fayrouz
11.2016 - 08.2018
Waiter
Faraya Mazar Hotel
07.2016 - 09.2016
Captain Waiter
Hotel Royel Dbayeh
06.2015 - 12.2015
TS2 - Hotel Management
Mehanie Wadi Khaled
09.2014 - 07.2016
Waiter
Al Shalal Restaurant
06.2014 - 08.2014
Thechnical Baccalaureate -
American University College
09.2011 - 06.2014
Technical Brevet - Hotel Management
AUC
09.2009 - 06.2011