Hamze Al Manfi
Captain Waiter
Tripoli
Summary
Highly efficient Captain Waiter with solid front-end operations and staff management expertise. Played key role in restaurant's 95 % reduction in worker absenteeism. Superb motivational and communications skills fostered collaborative work environment.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Captain Waiter
Masaya Zaman
Beirut
2018.09 - Current
Captain Waiter
Fayrouz
Kuwait
2016.11 - 2018.08
Waiter
Faraya Mazar Hotel
Faraya
2016.07 - 2016.09
Captain Waiter
Hotel Royel Dbayeh
Beirut
2015.06 - 2015.12
Waiter
Al Shalal Restaurant
Ouyoun El Samak
2014.06 - 2014.08
Education
TS2 - Hotel Management
Mehanie Wadi Khaled
Akkar, Lebanon 2014.09 - 2016.07
Thechnical Baccalaureate -
American University College
Lebanon 2011.09 - 2014.06
Technical Brevet - Hotel Management
AUC
Tripoli, Lebanon 2009.09 - 2011.06
Skills
Menu presentation
Daily specials memorization
Upselling techniques
Food and beverage pairings
Compliance standards
Cash handling
Food assembly
Kitchen staff coordination
Quality control
Guest relations management
Timeline
Captain Waiter
Masaya Zaman
2018.09 - Current
Captain Waiter
Fayrouz
2016.11 - 2018.08
Waiter
Faraya Mazar Hotel
2016.07 - 2016.09
Captain Waiter
Hotel Royel Dbayeh
2015.06 - 2015.12
TS2 - Hotel Management
Mehanie Wadi Khaled
2014.09 - 2016.07
Waiter
Al Shalal Restaurant
2014.06 - 2014.08
Thechnical Baccalaureate -
American University College
2011.09 - 2014.06
Technical Brevet - Hotel Management
AUC
2009.09 - 2011.06