Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
Heba Allam

Heba Allam

Accountant
Riyadh

Summary

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Focused [Job Title] with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Creative [Job Title] well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Sales Associate

Zimmo Trading Est, MEDAVITA
Riyadh
07.2012 - 12.2013
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Processed product returns and assisted customers with other selections.
  • Provided positive first impressions to welcome existing, new and potential customers.

Accountant

Al-Ahram Drug Store
Egypt
10.2009 - 07.2010

- Managing vendor accounts.

- Performing accounts payable and receivable functions.

- Handling payroll.

- Customer service.

  • Reviewed business operations and obligations to help organization function at acceptable level.
  • Identified and investigated variances to optimize financial plans and forecasts.
  • Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
  • Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Offered advice and direction to help clients better understand financial goals.

Education

Bachelor's - Bachelor's Degree in Accounting And Business Admin

Mansoura University , El-Mansoura - Egypt
09.2005 - 05.2009

Skills

    Excellent people skills

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Software

Microsoft

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate - Zimmo Trading Est, MEDAVITA
07.2012 - 12.2013
Accountant - Al-Ahram Drug Store
10.2009 - 07.2010
Mansoura University - Bachelor's, Bachelor's Degree in Accounting And Business Admin
09.2005 - 05.2009
Heba AllamAccountant