Ibrahim Alarfaj
Summary
Offering excellent visitor experience and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.
Excellent communication skills with an organized and systematic approach. Provides a high level of accuracy in translations.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
Work History
Visitor Experience Senior Officer
Diriyah Gate Development Authority
06.2023 - Current
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Guided up to 200 VIP tours in At-Turaif District in Arabic, English, Japanese.
- Lead the on-site visitor experience team, managing VIP tours and events to ensure seamless execution.
- Work on enhancing the visitor experience at the At-Turaif site.
Organiser
Manga Alarbia (SRMG)
05.2022 - 03.2023
- Book Fair - AbuDhabi Madinah, Riyadh, Sharjah, Sharqiah.
- Other Events - 2022 Anime Expo, Riyadh Boulevard World, 2023 AbuDhabi Comicon.
Tour Guide
KSA EXPO 2020 DUBAI, UAE
12.2021 - 03.2022
• Have done tours in Arabic, English, and Japanese Have done more then 60 VIP tours in KSA Pavilion
• Have done media tours that have appeared in Television & Social Media
Visitor Experience
KSA EXPO 2020 DUBAI, UAE
09.2021 - 11.2021
- Organized and managed events and projects as part of community support services.
- Fielded customer questions regarding available merchandise, info about the Saudi Pavilion and upcoming EXPO events
- Managed more then 100 school groups
- Handled more then 1000 surveys for the Saudi Pavilion visitors.
Education
Bachelor of Arts - Japanese Language &Translation
King Saud University
09.2018 - Current
Japanese Language Course
Sendagaya Japanese Institute
07.2019 - 2019.09
Skills
Event Organization
Public speaking
Flexible and Adaptable
Excellent Communication
Team Lead
Design Thinking
Languages
Arabic
English
Japanese
Certification
Emergency First Aider - International Customer Service - Planning and Delivering Guided Tours - Crowd Management Developing Effective Communication Skills for the Workplace
Timeline
Pwc - Introduction to Design Thinking
09-2024
Communication Training Program
07-2024
HUPSHIP - Project Management Training
12-2023
JLPT N3 - Japanese Language Proficiency Test
12-2023
Pwc - Effectively Engage with stakeholders
10-2023
Visitor Experience Senior Officer
Diriyah Gate Development Authority
06.2023 - Current
Organiser
Manga Alarbia (SRMG)
05.2022 - 03.2023
Tour Guide
KSA EXPO 2020 DUBAI, UAE
12.2021 - 03.2022
Emergency First Aider - International Customer Service - Planning and Delivering Guided Tours - Crowd Management Developing Effective Communication Skills for the Workplace
10-2021
Visitor Experience
KSA EXPO 2020 DUBAI, UAE
09.2021 - 11.2021
Japanese Language Course
Sendagaya Japanese Institute
07.2019 - 2019.09
Bachelor of Arts - Japanese Language &Translation
King Saud University
09.2018 - Current
QHSE International
Similar Profiles
Shuaa Abdullah AlotaibiShuaa Abdullah Alotaibi
Junior Document Controller at AECOM - Diriyah Gate Development AuthorityJunior Document Controller at AECOM - Diriyah Gate Development Authority
Awad MohamedAwad Mohamed
NOC Engineer at Diriyah Gate Development AuthorityNOC Engineer at Diriyah Gate Development Authority
Hazem AlToukhiHazem AlToukhi
Urban Planning Director (Acting) at DGDA (Dirriyah Gate Development Authority)Urban Planning Director (Acting) at DGDA (Dirriyah Gate Development Authority)