Khalid Dhadhah
Sales Manager
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories Central and Eastern. and promoting product lines related department (Pharmacy, Nursing, Infection Control, ICU and Oncology. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Goal-oriented manager with distinguished experience in Medical Device industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Sales Manager
BD Company
Riyadh, Saudi Arabia
12.2020 - 06.2023
- Responsibility, Lead the Sales and Marketing for BD MDS portfolio
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- FY22 Growth YOY 28%
- Leadership, Negotiation, Business Development, Business Planning, Strategic plan Communication, Key Account Development, Team Couching, Forecasting.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Implemented SFDC systems for better tracking of leads, improving follow-up processes and communication within the team.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Managed accounts to retain existing relationships and grow share of business.
- Organized promotional events and interacted with community to increase sales volume.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Supervisor
BD Company
Riyadh& Dammam , Saudi Arabia
01.2018 - 12.2020
- Responsibility for platform sales in central and eastern area
- Utilized data analysis techniques to identify patterns in consumer behavior that informed marketing strategies moving forward.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decision-making.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
- Streamlined sales processes through the introduction of efficient systems and tools, optimizing resource allocation.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Established rapport with potential clients by conducting targeted outreach initiatives such as cold calling or email campaigns.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Senior Product Specialist
BD- Al-Haya Medical Company (AMCO)
Riyadh, Dammam , Saudi Arabia
07.2014 - 01.2018
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Best sales excellence with Growth YOY from FY14-FY18, Mkt
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Developed and implemented customer service policies to enhance satisfaction.
Senior Product Specialist & Clinical Resource Consultant
Medical Oasis Company
Saudi Arabia
01.2010 - 12.2014
- Mentored junior team members towards professional growth, fostering an environment conducive to knowledge sharing.
- Increased brand recognition with well-crafted marketing campaigns that effectively showcased product features and benefits.
- Championed innovative solutions by staying informed on industry trends and emerging technologies.
- Streamlined communication channels between departments, fostering collaboration in pursuit of shared objectives.
Education
Bachelor's degree - Nursing
Philadelphia University
01.2005 - 04.2009
MBA - Business Management
European Graduate School of Management
United Kingdom 04.2001 -
Skills
National account management,
Sales team training,
Strategic account development
Client Relationship Management
Business Planning
Pipeline Management
KPI Tracking
Sales Coaching
Empowers high-performing sales teams
Analytical problem solver
Market intelligence
Risk Mitigation
Marketing strategy
Salesforce
Brand-building strategies
Business development and planning
Accomplishments
- Managed Best sales excellence from FY14 till FY18 KSA with significant Growth YOY, KSA Market share.
- Award EMEA Best sales excellence 2020 with Growth YOY 24%
- Managed FY22 Area Growth YOY 28%.
Timeline
Sales Manager
BD Company
12.2020 - 06.2023
Sales Supervisor
BD Company
01.2018 - 12.2020
Senior Product Specialist
BD- Al-Haya Medical Company (AMCO)
07.2014 - 01.2018
Senior Product Specialist & Clinical Resource Consultant
Medical Oasis Company
01.2010 - 12.2014
Bachelor's degree - Nursing
Philadelphia University
01.2005 - 04.2009
MBA - Business Management
European Graduate School of Management
04.2001 -