Kuvan Puthran Kiyas Buhar
Riyadh
Summary
Results-driven professional with over 8 years of experience in transport operations, retail management, and administrative coordination. Skilled in leading cross-functional teams, ensuring safety-critical operations, and driving performance excellence. Proven ability to enhance customer satisfaction, streamline workflows, and maintain compliance in high-pressure environments. Recognized for leadership, communication, and operational efficiency across metro and retail sectors.
Overview
12
12
years of professional experience
1
1
Certification
Work History
STATION SUPERVISOR
FLOW Consortium – Riyadh Metro, Saudi Arabia
12.2023 - Current
- Supervise all station operations ensuring passenger safety, service reliability, and compliance with safety-critical protocols.
- Operate SCADA, ATS, and BMS systems to maintain smooth transit flow and real-time monitoring.
- Led and coached a team of 15+ station agents, improving service response time and operational accuracy.
- Implemented HSSE practices, reducing safety incidents by 15% through proactive risk assessments.
- Enhanced customer satisfaction by improving incident communication and service delivery standards.
- Coordinated with OCC and maintenance teams to minimize downtime and maintain optimal functionality.
STATION AGENT
FLOW Consortium – Riyadh Metro, Saudi Arabia
12.2022 - 12.2023
- Delivered consistent customer assistance and handled passenger inquiries with professionalism.
- Supported emergency response operations, ensuring adherence to safety procedures.
- Monitored station systems, conducted crowd control, and maintained orderly station flow.
- Recognized by management for exceptional reliability and service excellence.
ADMINISTRATION COORDINATOR
Click4Ac Pvt Ltd – Colombo, Sri Lanka
12.2018 - 11.2021
- Organized office systems, maintained accurate documentation, and managed vendor relationships.
- Coordinated scheduling, payroll, and procurement processes ensuring timely execution.
- Introduced process improvements that reduced administrative delays by 25%.
- Supported project coordination and internal communication between multiple departments.
STORE MANAGER
ShoeExpress – Jeddah, Saudi Arabia
11.2015 - 12.2018
- Increased store sales by 18% through effective visual merchandising and customer engagement strategies.
- Trained and motivated a team of 10+ staff to consistently meet sales and service goals.
- Implemented business strategies to attract new customers and improve repeat purchase rate.
- Maintained optimal stock levels, coordinated product displays, and analyzed buying trends.
- Delivered exceptional customer experience, resulting in repeat business and store recognition.
SALES & VISUAL MERCHANDISING ASSOCIATE
Landmark Arabia – Jeddah, Saudi Arabia
12.2013 - 11.2015
- Exceeded sales targets by applying strong product knowledge and cross-selling techniques.
- Managed stock replenishment, inventory control, and in-store promotional displays.
- Designed and executed visual merchandising layouts aligned with seasonal campaigns.
Education
G.C.E Advanced Level (A/L) - Arts Stream
Sri Lanka01.2012
G.C.E Ordinary Level (O/L) - ICT Stream
Sri Lanka01.2007
Skills
- SCADA, ATS, BMS, CCTV, Microsoft Office Suite
- HSSE compliance and emergency response
- Documentation and reporting
- Sales target achievement and inventory control
- Team supervision and communication
Certification
- First Aid & Emergency Response
- Safety-Critical Communication Training
- SCADA & BMS Operational Training
- Microsoft Office Suite
Languages
English (Fluent)
Arabic (Intermediate)
Hindi (Fluent)
Tamil (Native)
Sinhala (Native)
Additional
Holding valid Saudi Driving License.
Timeline
STATION SUPERVISOR
FLOW Consortium – Riyadh Metro, Saudi Arabia
12.2023 - Current
STATION AGENT
FLOW Consortium – Riyadh Metro, Saudi Arabia
12.2022 - 12.2023
ADMINISTRATION COORDINATOR
Click4Ac Pvt Ltd – Colombo, Sri Lanka
12.2018 - 11.2021
STORE MANAGER
ShoeExpress – Jeddah, Saudi Arabia
11.2015 - 12.2018
SALES & VISUAL MERCHANDISING ASSOCIATE
Landmark Arabia – Jeddah, Saudi Arabia
12.2013 - 11.2015